ITIL® 4 Specialist: Monitor, Support and Fulfil - Including Exam
This 3-day course compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL® 4’s five management practices, namely, the ITIL® 4 Incident Management Practice, the ITIL® 4 Service Desk Practice, the ITIL® 4 Service Request Management Practice, the ITIL® 4 Monitoring and Event Management Practice, and the ITIL® 4 Problem Management Practice. It is intended to provide candidates with best practice guidance at both strategic and operational levels of maximizing value from the Practices.
The ITIL® 4 Monitor, Support, and Fulfil Practices module is structured and aligned around the ITIL® framework. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL® 4 Incident Management Practice, ITIL® 4 Service Desk Practice, ITIL® 4 Service Request Management Practice, ITIL® 4 Monitoring and Event Management Practice, ITIL® 4 Problem Management Practice publications.
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Updated 10/6/2026
3 Kurser fundet
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- Leveringsmetode Åbent kursus (Virtuelt)
- Dato 10-12 august, 2026 | 9:00 AM to 5:00 PM
- Lokation Virtual (W. Europe )
- Sprog: engelsk
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- Leveringsmetode Åbent kursus (Virtuelt)
- Dato 19-21 oktober, 2026 | 10:00 AM to 6:00 PM
- Lokation Virtual (W. Europe )
- Sprog: engelsk
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- Leveringsmetode Åbent kursus (Virtuelt)
- Dato 02-04 december, 2026 | 9:00 AM to 5:00 PM
- Lokation Virtual (W. Europe )
- Sprog: engelsk
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