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The Phoenix Project (DevOps Simulation)

  • Kursuskode PHOENIX
  • Varighed 1 Dag

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The Phoenix Project is a DevOps business simulation by GamingWorks.

Parts Unlimited are in trouble. Newspaper reports reveal the poor financial performance of the organization. The only way to save the company and to make it competitive and profitable is "The Phoenix Project" which is an IT enabled business transformation, with Retail Operations as the business owner of this project.

The VP of IT Operations is asked to lead the IT Department and make sure "The Phoenix Project" is successful. However, he is facing a tremendous amount of work. Huge backlogs of issues, features and projects.

Your team will take different roles within Parts Unlimited. You can be Retail Operations, Human Resources or the CFO and run your projects. You can play the role of the VP of IT Operations, or lead one of the IT functions. You will be suggesting improvements, addressing issues, developing applications, managing operations or other members from his IT Team that needs to develop the applications and solve the IT Issues.

Your challenge is to use the DevOps principles and apply them in this serious Business Simulation. In four rounds you will work on the IT Projects and IT Issues and make sure "The Phoenix Project" is finished on time. But, beware, the business keeps coming up with new ideas and demands, and external developments outside your control can also throw a spanner in the works.

 

Updated 3/7/2026

Kursusdato

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Målgruppe

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This simulation is targeted at all roles and employees in Business, IT Development and IT Operations who want to apply Lean, Agile and ITSM principles to improve the performance of their IT Services or to create more value out of their IT Solutions.

This simulation is for organizations who want to develop their culture to achieve better collaboration and as a result, faster and error-free deployment of new IT Solutions.

Kursets formål

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  • How to apply DevOps principles in a real life situation?
  • How to find the right balance between delivering your SLA requirements and your IT Projects according to plan?
  • How to experience how DevOps can bring serious value to your business?
  • How to increase the efficiency and effectiveness of your IT Department?
  • How to create better flow in your teams?
  • How to develop people's skills to act in a DevOps environment?
  • How to show business their responsibilities in making IT Projects more successful?
  • Kursusindhold

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    About DevOps
    • DevOps principles and philosophy
    • The Three Ways of DevOps
    • Common challenges between Development and IT Operations
    • Creating a culture of collaboration
    The Simulation
    • Introduction to Parts Unlimited
    • Roles and responsibilities
    • Managing projects, features and issues
    Round 1
    • Practice round
    • Introduction to projects, features and issues
    • Understanding the simulation
    Round 2 – The First Way
    • Managing IT incidents, projects and business demands
    • Creating FLOW within the complete delivery chain
    • Collaborating as an end-to-end team
    • Managing conflicting work demands
    • Using Kanban boards, post-its and communication
    • Reflection and improvement
    Round 3 – The Second Way
    • Managing increasing business demands
    • Adding feedback loops into the delivery chain
    • Using customer feedback to improve work
    • Reviewing improvements and DevOps principles
    Round 4 – The Third Way
    • Prioritizing work
    • Introducing short feedback loops
    • Reducing rework and delays
    • Creating a culture of continual experimentation
    • Final reflection and applying learning to day-to-day business

    Forudsætninger

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    • There are no formal prerequisites for this course. However, a basic understanding of IT, software development, IT operations, or business processes is recommended to maximize the learning experience.

    Certificeringstest

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    • None

    Efterfølgende kurser

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    • None

    Mere information

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    The simulation can be used for:

    • Awareness programs
    • Assessment sessions
    • Teambuilding