Create agents in Microsoft Copilot Studio

Students will learn to,

• Get started with Microsoft Copilot Studio
• Manage topics in Microsoft Copilot Studio
• Work with entities and variables in Microsoft Copilot Studio
• Enhance Microsoft Copilot Studio agents
• Create an agent with Microsoft Copilot Studio and Dataverse for Teams
  

Module 1:  Get started with Microsoft Copilot Studio

• Get started working with environments
• Create agents and work with the Microsoft Copilot Studio interface
• Create topics
• Enhancing productivity with Generative AI
• Test your agents
• Publish agents and analyze performance
• Exercise - Create an agent with Microsoft Copilot Studio

Module 2: Manage topics in Microsoft Copilot Studio

• Work with agent topics
• Bot Framework Skills
• Branch a topic
• Create topics for existing support content
• Work with system fallback topics
• Manage topics

Module 3: Work with entities and variables in Microsoft Copilot Studio

• Work with entities
• Custom entities
• Use entities in conversations
• Work with variables
• Reuse variables across topics

Module 4:   Enhance Microsoft Copilot Studio agents

• Use Power Automate to add actions
• Agent actions
• Transfer conversations to agents by using Omnichannel for Customer Service
• Create topics for existing support content
• Trigger types
• Analyze agent performance

Module 5: Create an agent with Microsoft Copilot Studio and Dataverse for Teams

• Create your first agent
• Create and modify topics
• Add inputs, variables, and conditions
• Call an action to pull in Dataverse for Teams data
• Publish and share your new agent

• Familiarity with Microsoft Copilot Studio.