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ServiceNow Administration Fundamentals

Discover ServiceNow administration activities and prepare ServiceNow Administration certification

ServiceNow Administration Fundamentals (SNAF-SNSAF) is the starting point for system administrators to begin their ServiceNow journey into the realm of administering the ServiceNow platform.

Extensive and interactive lessons and hands-on labs guide learners through the core concepts needed to establish and build upon common system administration concepts and skills. 

Learners will engage in course material lessons and then practice what was learned through step-by-step hands-on labs.

Students will have their own ServiceNow instance to follow along in class and to practice various concepts and skills. The real-world examples provided in the labs will strengthen proficiency with beginner-to-intermediate common system administrator tasks and responsibilities. 

NB: Preparation before this course by attending the 3 hours free module "Welcome to ServiceNow" is highly recommended Welcome to ServiceNow - ServiceNow University

 

Updated June 2026

Virtual Learning

This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.

Delivery Format

  • Company Event

    Event at company

  • Elearning (Self-paced)

    Self paced electronic learning

  • Virtual Learning

    Learning that is virtual

79 courses found

    • Delivery Format: Virtual Learning
    • Date 15-17 July, 2026 | 10:00 AM to 6:00 PM
    • Location: Virtual (Arab Stand)
    • Language: English

    $2,702.00

    • Delivery Format: Virtual Learning
    • Date 15-17 July, 2026 | 10:00 AM to 6:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
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    • Delivery Format: Virtual Learning
    • Date 15-17 July, 2026 | 11:00 AM to 7:00 PM
    • Location: Virtual (Arabian St)
    • Language: English
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    • Delivery Format: Virtual Learning
    • Date 20-22 July, 2026 | 10:00 AM to 6:00 PM
    • Location: Virtual (Arab Stand)
    • Language: English

    $2,702.00

    • Delivery Format: Virtual Learning
    • Date 20-22 July, 2026 | 10:00 AM to 6:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
    Request Space
    • Delivery Format: Virtual Learning
    • Date 20-22 July, 2026 | 10:00 AM to 6:00 PM
    • Location: Virtual (Arab Stand)
    • Language: English
    Request Space
    • Delivery Format: Virtual Learning
    • Date 20-22 July, 2026 | 11:00 AM to 7:00 PM
    • Location: Virtual (Arabian St)
    • Language: English
    Request Space
    • Delivery Format: Virtual Learning
    • Date 10-12 August, 2026 | 10:00 AM to 6:00 PM
    • Location: Virtual (Arab Stand)
    • Language: English

    $2,702.00

    • Delivery Format: Virtual Learning
    • Date 10-12 August, 2026 | 10:00 AM to 6:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
    Request Space
    • Delivery Format: Virtual Learning
    • Date 10-12 August, 2026 | 10:00 AM to 6:00 PM
    • Location: Virtual (Arab Stand)
    • Language: English
    Request Space
    • ...

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