ITIL4 FAQs

Get answers to questions such as Why do we need ITIL4? & I am an ITIL v3 Expert, where do I begin in ITIL4? in our ITIL4 FAQs

If I already have ITIL V3 Foundation do I need ITIL 4?

Discover the ITIL®4 Strategic Leader certification

At Global Knowledge, you can get the ITIL®4 Strategic Leader certification starting this year. In this article, instructor Karel Hoster explains what to expect of this certification.