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Microsoft Dynamics 365 Sales

  • Kursuskode M-MB210
  • Varighed 2 dage

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Kurset er tilgængeligt i følgende formater:

  • Firma kursus

    Et lukket firma kursus

  • Åbent kursus

    Traditionel klasserumsundervisning

  • Åbent kursus (Virtuelt)

    Live klasserumsundervisning du tilgår virtuelt

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Beskrivelse

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Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organizations can track data against sales goals, automate best practices, learn from data, and more. Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal.  Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.

Firmakursus

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Kursusdato

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Målgruppe

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A Dynamics 365 Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.

Kursets formål

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  • Work with Dynamics 365 Sales
  • Implement goal management in Dynamics 365 Sales and Customer Service
  • Enhance Dynamics 365 Sales with tools and apps

Kursusindhold

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Module 1: Work with Dynamics 365 Sales

  • Get started with Dynamics 365 Sales
  • Set up and configure Dynamics 365 Sales
  • Manage leads with Dynamics 365 Sales
  • Manage opportunities with Dynamics 365 Sales
  • Manage and organize your product catalog with Dynamics 365 Sales
  • Process sales orders with Dynamics 365 Sales
  • Manage relationships with relationship selling in Dynamics 365 Sales
  • Analyze Dynamics 365 sales data

Module 2: Implement goal management in Dynamics 365 Sales and Customer Service

  • Define and track individual goals in Dynamics 365 Sales and Customer Service
  • Use goal metrics in Dynamics 365 Sales and Customer Service

Module 3: Enhance Dynamics 365 Sales with tools and apps

  • Use Microsoft 365 services with model-driven apps and Microsoft Dataverse
  • Get started with the Dynamics 365 Sales mobile app
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