Salesforce Certified Administrator
The Salesforce Certified Administrator credential is designed for those who have experience as a Salesforce Administrator. Candidates should possess broad knowledge of Salesforce applications, regularly configure and manage Salesforce, and continuously look for ways their companies can get even more from additional features and capabilities.
Here are some examples of the concepts you should understand to pass the exam:
- Manage users, data, and security
- Maintain and customize Sales Cloud and Service Cloud applications
- Build reports, dashboards, and workflows
Prerequisites
No prerequisites, but we recommend the following in order to prepare for the certification:
- Obtain some hands-on Salesforce administration experience
- Complete the recommended training
Required Exams
All proctored Salesforce certification exams can be scheduled as an onsite or online exam.
Quick facts about the exam:
- 60 multiple-choice questions
- 90 minutes allotted to complete the exam
- 65% is the passing score
- No hard-copy or online materials may be referenced during the exam
- Available in English, French, German, Spanish and Brazilian Portuguese.
