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Troubleshooting Cisco IP Telephony and Video

  • Kursuskode CTCOLLAB
  • Varighed 5 dage

Øvrige betalingsmuligheder

  • GTC 56 Inkl. Moms

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  • CLC 45 Ekskl. Moms

Åbent kursus Pris

DKR26.950,00

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Beskrivelse

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Troubleshooting Cisco IP Telephony and Video prepares voice professionals for the troubleshooting of Cisco Unified Communications Manager, Cisco VCS-C and Cisco Expressway series in a multi-site voice and video network. The course teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated system or solution level for Cisco Collaboration Solutions. It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite and issues with Voice Quality and Media Resources.

This course is based on software version 10.6

This course is worth 50 Credits in the Continuing Education Program.

 

Kursusdato

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  • DKR26.950,00

  • DKR26.950,00

Målgruppe

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Network engineers involved in the troubleshooting of voice and video networks and individuals looking to achieve CCNP Collaboration Certification.

Kursets formål

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After completing this course you should be able to:

  • Describe a systematic methodology to troubleshoot issues in Cisco Collaboration deployments
  • Troubleshoot issues that relate to Cisco Unified Communications Manager
  • Troubleshoot issues that relate to Cisco VCS 
  • Troubleshoot call setup issues
  • Troubleshoot ILS and GDPR
  • Troubleshoot Cisco Unified Communications Manager Mobility features
  • Troubleshoot issues that relate to Cisco TelePresence Management Suite
  • Troubleshoot Media resource and voice quality issues

Kursusindhold

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Introduction to Troubleshooting Cisco Collaboratio Systems Solutions

  • Identifying Cisco Collaboration Deployments
  • Using Troubleshooting Methodology
  • Using Troubleshooting and Monitoring Tools

Cisco Unified Communications Manager Troubleshooting

  • Troubleshooting Common Gateway and Endpoint Registration Issues
  • Troubleshooting Cisco Unified Communications Manager Availability Issues
  • Troubleshooting Database Replication Issues
  • Troubleshooting LDAP Integration Issues

Cisco VCS Troubleshooting

  • Troubleshooting Endpoint Registration Issues
  • Troubleshooting Cisco VCS Contril and Cisco VCS Expressway Availability Issues
  • Troubleshooting Database Replication Issues
  • Troubleshooting LDAP Integration Issues

Call Setup Issues

  • Describing Call Setup Issues and Causes
  • Troubleshooting On-Net Single-Site Calling Issues
  • Troubleshooting On-Net Multisite Calling Issues
  • Troubleshooting Off-Net Calling Issues

ILS and GDPR Issues

  • Troubleshooting ILS and GDPR

Cisco Unified Communications Manager Mobility Issues

  • Troubleshooting Device Mobility Issues
  • Troubleshooting Cisco Extension Mobility Issues
  • Troubleshooting Cisco Unified Mobility Issues

Cisco Telepresence Management Suite Issues

  • Troubleshooting Cisco TMS Issues

Voice Quality and Media Resources Issues

  • Troubleshooting MTP Issues
  • Troubleshooting Transcoder Issues
  • Troublshooting Audio and Video Conferencing Issues
  • Troubleshooting Audio and Video Quality Issues

Labs:

  • Lab 1: Troubleshooting Gateway and Endpoint Registration Issues
  • Lab 2: Troubleshooting LDAP Integration Issues
  • Lab 3: Troubleshooting Endpoint Registration Issues
  • Lab 4: Troubleshooting LDAP Integration Issues
  • Lab 5: Troubleshooting On-Net Single-Site Calling Issues
  • Lab 6: Troubleshooting On-Net Multisite Calling Issues
  • Lab 7: Troubleshooting Off-Net Calling Issues
  • Lab 8: Troubleshooting ILS and GPDR
  • Lab 9: Troubleshooting Device Mobility Issues
  • Lab 10: Troubleshooting Extension Mobility Issues
  • Lab 11: Troubleshooting Cisco Unified Mobility Issues
  • Lab 12: Troubleshooting Cisco TMS Issues
  • Lab 13: Troubleshoot Transcoder Issues
  • Lab 14: Troubleshooting Issues with Audio and Video Conferences

 

Forudsætninger

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Attendees should meet the following prerequisites:

  • Working knowledge of converged voice and data networks
  • Working knowledge of the MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways
  • Working knowledge of Cisco Unified Communications Manager, Cisco Unified Communications features and applications, and Cisco IOS voice gateways in a single-site and multisite environment.
  • Prior attendance of  CIPTV1 and  CIPTV2  is required

Certificeringstest

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Recommended preparation for exam(s):

  • 300-080 - Troubleshooting IP Telephony and Video



CTCOLLAB is one of four courses required for the Cisco Certified Network Professional for Collaboration Career Certification

Efterfølgende kurser

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There are a number of other courses that may be of interest to delegates involved in the deployment of Cisco Collaboration solutions

  • CAPPS - Implementing Cisco Collaboration Applications
  • UCCXD - Deploying Cisco Unified Contact Center Express
  • DUCCE - Deploying Cisco Unified Contact Center Enterprise
  • DUIC - Deploying Cisco Unified Intelligence Center

Mere information

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Recertification:

Cisco Professional-level certifications (CCNP, CCNP Wireless, CCDP, CCSP, CCNP Security, CCNP Voice, CCIP, CCNP Service Provider, CCNP Service Provider Operations, and CCNP Data Center) are valid for three years. To recertify, pass ONE of the following before the certification expiration date:

  • Pass any current 642-XXX Professional-level or any 300-XXX Professional-level exam, or
  • Pass any current CCIE Written Exam, or
  • Pass the current CCDE Written Exam OR current CCDE Practical Exam, or
  • Pass the Cisco Certified Architect (CCAr) interview AND the CCAr board review to extend lower certifications.
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