ServiceNow Platform Analytics Fundamentals
- Course Code SNPAF
- Duration 2 days
- Language English
Course Delivery
Course Delivery
This course is available in the following formats:
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Elearning (Self-paced)
Self paced electronic learning
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Public Classroom
Traditional Classroom Learning
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Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopDuring this two-day interactive training course, attendees will learn best practices for using and administering the premium ServiceNow Platform Analytics application.
Course Schedule
Top-
- Delivery Format: Virtual Learning
- Date: 22-23 January, 2026 | 10:00 AM to 6:00 PM
- Location: Virtual (Egypt Stan)
- Language: English
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- Delivery Format: Virtual Learning
- Date: 22-23 January, 2026 | 11:00 AM to 7:00 PM
- Location: Virtual (Arab Stand)
- Language: English
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- Delivery Format: Virtual Learning
- Date: 22-23 January, 2026 | 11:00 AM to 7:00 PM
- Location: Virtual (Arab Stand)
- Language: English
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- Delivery Format: Virtual Learning
- Date: 22-23 January, 2026 | 12:00 PM to 8:00 PM
- Location: Virtual (Arabian St)
- Language: English
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- Delivery Format: Virtual Learning
- Date: 18-19 February, 2026 | 10:00 AM to 6:00 PM
- Location: Virtual (Egypt Stan)
- Language: English
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- Delivery Format: Virtual Learning
- Date: 18-19 February, 2026 | 11:00 AM to 7:00 PM
- Location: Virtual (Arab Stand)
- Language: English
Target Audience
TopThis course is designed for Platform Analytics Administrators and Power Users who plan to administer the Platform Analytics application. Service owners who plan to develop requirements and specifications for Indicator and Dashboard creation may also benefit from this course.
Course Content
TopA combination of course content and lab work helps attendees learn to:
- Use Platform Analytics Visualizations including Scorecards, Dashboards, Time Series, Targets, and Forecasts
- Explore the Platform Analytics data structure
- Manage Platform Analytics Roles
- Generate Automated Indicators
- Build Formula Indicators
- Construct Breakdowns, Elements Filters, and Bucket Groups
- Set up Data Collector Jobs
- Work with Dashboards and Data Visualizations
Course Prerequisites
Top- Attendees should have completed the ServiceNow Fundamentals course and have some experience with ServiceNow; advanced experience is not necessary.
- A high-level overview of the Performance Analytics architecture, components, data flow, stakeholders, and deployment process is required to get the most out of the Platform Analytics Fundamentals class. New Platform Analytics users should complete the Performance Analytics Overview – a self-paced, on-demand eLearning.