ISO/IEC 20000 Lead Implementer (PECB certified) + exam
- Course Code ISE
- Duration 5 days
Course Delivery
Additional Payment Options
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GTC 19 inc. VAT
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Course Delivery
This course is available in the following formats:
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Company Event
Event at company
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Public Classroom
Traditional Classroom Learning
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Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopISO/IEC 20000 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an IT Service Management System (ITSMS) based on ISO/IEC 20000. During this training course, you will also gain a thorough understanding of the best practices of IT Service Management Systems and consequently improve an organization’s IT processes and/or services, effectiveness and overall performance.
After mastering all the necessary concepts of IT Service Management Systems, you can sit for the exam and apply for a “PECB Certified ISO/IEC 20000 Lead Implementer” credential. By holding a PECB Lead Implementer Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO/IEC 20000 in an organization.
Course Schedule
TopTarget Audience
TopCourse Objectives
TopCourse Content
TopCourse Prerequisites
Top- ISE
- ISO/IEC 20000 Lead Implementer (PECB certified) + exam
- Service Management
- ISE | ISO/IEC 20000 Lead Implementer (PECB certified) + exam | Training Course | ISO.
- ISO