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English Delivery Only: ONTAP Troubleshooting - Partners

  • Code training NEP_OT-TS-P
  • Duur 4 dagen

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Klassikale training Prijs

eur3,800.00

(excl. BTW)

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  • Klassikale training

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Trainingsbeschrijving

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In this Partner-only course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS and SMB), and SAN protocols (iSCSI). From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system messages for troubleshooting.

 

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Doelgroep

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NetApp Technical Support Engineers

NetApp Support Services Certified Partner Engineers

NetApp Professional Services Engineers

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Trainingsdoelstellingen

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Describe the different software components in the ONTAP architecture

Describe the methodologies for troubleshooting management component applications, networks, and protocols

Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues

Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components

Check the health of a cluster and summarize the results

Identify issues with the management component

Use administrative commands to verify the configuration of NFS, SMB, and iSCSI

Use the troubleshooting methodology for NFS, SMB, and iSCSI to define and isolate issues

Locate logs for the management component, network, NFS, SMB, and iSCSI protocols

Collect data for support cases

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Inhoud training

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Module 1: Troubleshooting the Management Component


Management component

RDB Concepts: Units, Quorum, Master, Epoch and Epsilon

Configuration and replication databases

Job manager

RDB backup and recovery

Non-RDB user-space applications

Event management system, logs, traces and user-space core files

Module 2: Troubleshooting Scale-out Networking


ONTAP networking overview

Networking-related management component application and databases

Networking evolution

Cluster session manager

Tools to triage networking issues

Troubleshooting scenarios

Module 3: Troubleshooting Network Component and Security Services


Network component

SecD

SecD troubleshooting

Network component troubleshooting

Module 4: Troubleshooting NFS


NFS Overview

How NFS works in ONTAP software

ONTAP NFS authorization using export policies and UNIX permissions

Export-related caches

NFS troubleshooting

Module 5: Troubleshooting SMB


SMB

SMB services

SMB troubleshooting

Module 6: Troubleshooting Scalable SAN


SAN architecture

Scalable SAN configuration

Scalable SAN functional components

CLAM quorum

Scalable SAN troubleshooting

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Voorkennis

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A working knowledge of ONTAP software and NAS and SAN protocol in addition to the 3 day Cluster Administration class


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