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ITIL® 4 Foundation + examen

  • Code training ILFN4
  • Dagen toegang 365 dagen

E-learning (in je eigen tempo) Prijs


(excl. BTW)

Schrijf je in Schrijf je in


Deze training is in de volgende formats beschikbaar:

  • E-learning (in je eigen tempo)

    Elektronisch leren in je eigen tempo

  • Klassikale training

    Klassikaal leren

  • Op locatie klant

    Op locatie klant

  • Virtueel leren

    Virtueel leren

Vraag deze training aan in een andere lesvorm.


Naar boven

The ITIL® 4 Foundation online course will introduce you to service management key concepts, ITIL® principles, the ITIL®  service value system (SVS), ITIL®  practices and their role in a service provider organization. 26 Easy to absorb lessons covering ITIL®  terminology, concepts, practices and value. Includes video tutorials, study guides and quizzes.

  • Get certified at your own pace
  • 180 days online access
  • Fully accredited
  • Study guides, quizzes, sample exam and more….
  • Tutor support
  • 24/7 helpdesk
  • Training+Virtual Mentor session included
  • Course Contents: 6 Modules including 26 Easy to absorb lessons
  • Includes: video tutorials, study guides and quizzes
  • Study duration: 12 hours

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.



Naar boven
This course is aimed at all levels of IT professional and those involved in designing, building, delivering and managing modern digital products and services.


Naar boven

The course will help students to understand:

  • Key IT service management concepts
  • How ITIL guiding principles can help and organization to adopt and adapt service management 
  • The 4 dimensions of service management
  • The purpose and components of the service value system
  • The activities of the service value chain and how the interconnect
  • Know the purpose of key ITIL practices
  • Preparation to sit the ITIL4 foundation examination

Inhoud training

Naar boven
  •     Module 1: Key Concepts of Service Management
  •     Module 2: The Guiding Principles of ITIL®
  •     Module 3: Service Management and Value
  •     Module 4: ITIL® Practices Introduction
  •     Module 5: ITIL® Practices Deep Dive
  •     Module 6: Course Recap and Exam Preparation


Naar boven

There are no pre-requisites for this course


The “ITIL4 Foundation Certificate in IT Service Management” is a pre-requisite for other ITIL4 qualifications.  The examination is a 1 hour, closed book, multiple choice paper of 40 questions taken on completion of the course or shortly afterwards.  The pass mark is 65% (26 out of 40) 

 Cost of the exam is included in the course fee


Naar boven

Create, deliver and support
Drive stakeholder value
High velocity IT
Direct, plan and improve
Digital and IT strategy


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