Transform Your Tech: What’s New in PeopleCert’s Global Best Practices Programs
- Date: March 22, 2023
Join us for the PeopleCert's Global Best Practices Programs Webinar
Since PeopleCert’s acquisition of the ITIL Body of Knowledge in 2021, they have worked to modernize, refine, and improve the guidance it provides so that businesses that adopt it facilitate better collaboration between IT and its stakeholders, experience greater user satisfaction when utilizing IT services, and deliver improved business outcomes. During that time, the certification program has continued to evolve to better align to the people doing the work, the roles they hold, and the types of practices they perform in the co-creation of value for the organization.
We plan to discuss the value & benefits that ITIL certification brings to organizations, to describe the re-certification pathways of the recently announced recertification program, and to illustrate how you can leverage the modern components of the ITIL framework to grow your ITSM practice. We hope you’ll join us, along with our partners from PeopleCert, for this robust discussion on the modern practices of the ITIL®4 framework, and how Skillsoft can help you implement them.
Duration: 1 hour, 10 minutes
Adam Griffith
PeopleCert IT Consultant, Master – Consulting, PeopleCert
Adam is an IT best practice consultant and member of the ITIL portfolio development team at Axelos. Before 2021, he worked as a technical instructor for a global training organization, specializing in the ITIL framework and helping professionals to embrace best practice. He used practical experience from his previous role as a CIO to emphasize the importance of good service management and was the top technical trainer in the US for all six of the years that he worked there. Adam is a Master trainer for ITIL 4, a keen proponent of the ITIL guiding principles in all aspects of life, and a frequent contributor to digital publications on the Axelos site.
Mike Evans
Mike Evans is aBusiness Development Manager for PeopleCert, the global leader in the assessment and certification of professional and language skills, partnering with multi-national organizations and government bodies to develop and deliver market leading exams worldwide. In his role, Mike works with Corporate, Academic and Professional Training Organizations to align industry demanded certifications to training and education programs.
Mike Evans has 25 years of experience as a business development professional for software and technology solutions providers, academic institutions and certification solution services.
Ronda Warrick
Ronda is a seasoned product and portfolio management professional with more than 20 years of experience in IT Training, Education Technology, Learning Platforms, and Corporate Learning Services.
Dain Belyeu
Dain Belyeu joined PeopleCert as Head of Americas in November 2022 bringing 20+ years of Technology and Consulting sales and leadership experience across a number of domains and industries spanning SaaS to ITSM and others. Dain is passionate about serving customers and bringing training solutions to the market through strategic channels and partnerships.