ServiceNow Security Operations (SecOps) Fundamentals
- Course Code SNSOF
- Days Access 365 days
- Language English
Course Delivery
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Course Delivery
This course is available in the following formats:
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Company Event
Event at company
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Elearning (Self-paced)
Self paced electronic learning
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Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopLearn about the Security Incident Response, Vulnerability Response, and Threat Intelligence applications.
This two-day course covers the foundational topics of the ServiceNow Security Operation suite. The Security Operations Suite includes the Security Incident Response, Vulnerability Response, and Threat Intelligence applications. The Security Operations Suite provides the tools needed to manage the identification of threats and vulnerabilities within your organization as well as specific tools to assist in the management of Security Incidents.
e-Learning
Interactive self-paced content that provides flexibility in terms of pace, place and time to suit individuals and organisations. These resources also consist of online books, educational podcasts and vodcasts, and video-based learning.
Target Audience
TopThis course is designed for Security Operations administrators, ServiceNow administrators, and consultants who need to configure and administer ServiceNow Security Management. Additional training in ServiceNow administration, scripting, integration, and development would be helpful.
Course Objectives
TopA combination of lecture content and lab work helps attendees achieve the following:
- Discuss the Current State of Security
- Explain the Security Operations Maturity levels
- Describe Security Incident Response Components and Configuration
- Demonstrate the Baseline Security Incident Response Lifecycle
- Identify Security Incident Response Workflow-Based Responses
- Configure Vulnerability Assessment and Management Response tools
- Explore the ServiceNow Threat Intelligence application
- Employ Threat Sources and Explore Attack Modes and Methods
- Define Observables, Indicators of Compromise (IOC) and IoC Look Ups
- Discuss Security Operations Common Functionality
- Use Security Operations Integrations
- Demonstrate how to view and analyze Security Operations data
Course Content
TopDAY ONE
Module 1: Security Operations Overview
1.1 Current State of Security and Security Operations Maturity Levels
1.2 Introducing ServiceNow Security Operations
1.3 Essential Platform and Security Administration Concepts
Lab 1.3 Security Operations User Administration
1.4 Security Operations Common Functionality
Lab 1.4.1 Security Operations Common Functionality
Lab 1.4.2 Email Parser
Module 2: Vulnerability Response
2.1 Vulnerability Response Overview
Lab 2.1 Explore the Vulnerability Response Application
2.2 Vulnerability Classification and Assignment
Lab 2.2 Explore Vulnerable Items and Vulnerability Groups
2.3 Vulnerability Management
Lab 2.3 Vulnerability Groups (for Grouping Vulnerable Items)
2.4 Configuration Compliance
Lab 2.4 Vulnerability Remediation
DAY TWO
Module 3: Security Incident Response
3.1 Security Incident Response Overview
3.2 Security Incident Response Components and Configuration
Lab 3.2 Security Incident Response Configuration
3.3 Baseline Security Incident Response Lifecycle
Lab 3.3 Creating Security Incidents
3.4 Security Incident Response Workflow-Based Responses
Module 4: Threat Intelligence
4.1 Threat Intelligence Definition
4.2 Threat Intelligence Terminology
4.3 Threat Intelligence Toolsets
Lab 4.3.1 Review and Update an Existing Attack Mode or Method
Lab 4.3.2 Working with Indicators of Compromise (IOC) Lookups
Lab 4.3.3 Automated Lookups in Security Incidents
4.4 Trusted Security Circles
Module 5: Security Operations Integrations
5.1 Work with Security Operations
Lab 5.1 Navigating Security Operations Integrations
Module 6: Data Visualization
6.1 Understand Security Operations Monitoring and Reporting
Course Prerequisites
TopStudents should have attended the ServiceNow Fundamentals course. In addition, students should be familiar with the ServiceNow user interface, know how to manage lists, and know how to configure users, roles, and groups.
Recommended prerequisites: