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Salesforce Certified Administrator

The Salesforce Certified Administrator credential is designed for those who have experience as a Salesforce Administrator. Candidates should possess broad knowledge of Salesforce applications, regularly configure and manage Salesforce, and continuously look for ways their companies can get even more from additional features and capabilities.
Here are some examples of the concepts you should understand to pass the exam:
  • Manage users, data, and security
  • Maintain and customize Sales Cloud and Service Cloud applications
  • Build reports, dashboards, and workflows 

Prerequisites

No prerequisites, but we recommend the following in order to prepare for the certification:
  • Obtain some hands-on Salesforce administration experience
  • Complete the recommended training

Required Exams

All proctored Salesforce certification exams can be scheduled as an onsite or online exam.
Quick facts about the exam:
  • 60 multiple-choice questions
  • 90 minutes allotted to complete the exam
  • 65% is the passing score
  • No hard-copy or online materials may be referenced during the exam
  • Available in English, French, German, Spanish and Brazilian Portuguese.

Recommended courses

Administration Essentials for New Admins (ADM-201)

Next steps

Salesforce Certified Advanced Administrator

More Information

Please contact us for more details about this or any of the Salesforce certifications and training courses.