ITIL® 4 Specialist: Acquiring & Managing Cloud Services - Including Exam
- Course Code ITIL4AMC
- Duration 3 days
Course Delivery
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Course Delivery
This course is available in the following formats:
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Company Event
Event at company
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Public Classroom
Traditional Classroom Learning
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Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopThis 3-day ITIL® 4 Specialist: Acquiring & Managing Cloud Services training provides a vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions.
It explores the concept of the ‘cloud services user journey’ which aligns key ITIL concepts such as guiding principles and the service value chain to provide a holistic view and understanding of the entire procurement lifecycle.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved
The ITIL® 4 Specialist: Acquiring & Managing Cloud Services training courses on this page are offered by Global Knowledge UK ATO/Affiliate of AXELOS Limited.
Course Schedule
Top-
- Delivery Format: Virtual Learning
- Date: 09-11 June, 2024
- Location: Virtual
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- Delivery Format: Public Classroom
- Date: 09-11 June, 2024
- Location: Riyadh
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- Delivery Format: Public Classroom
- Date: 11-13 June, 2024
- Location: Dubai-Knowledge Village
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- Delivery Format: Virtual Learning
- Date: 11-13 June, 2024
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date: 17-19 November, 2024
- Location: Virtual
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- Delivery Format: Public Classroom
- Date: 17-19 November, 2024
- Location: Riyadh
Target Audience
Top- Individuals continuing their journey in service management
- ITSM managers and aspiring ITSM managers
- ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery
Course Content
Top- Structured aroud the ITIL Customer Journey
- Practical guidance to help organizations navigate steps of their cloud services journey
- Provides vendor-agnostic best practice guidance that is not tailored to specific vendors and tools
- Demonstates how ITIL supports a clear and practical integration between cloud technology, cloud acquisition and broader business strategy and functions.
Test Certification
Top- closed book multiple choice question examination.
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