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VMware Horizon 8: Virtual Desktop Troubleshooting

  • Course Code VMHVDT
  • Duration 2 days

Course Delivery

Additional Payment Options

  • PSO 14 excl. VAT

Public Classroom Price

$1,360.00

excl. VAT

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Course Delivery

This course is available in the following formats:

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

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Course Overview

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This two-day course builds your skills in resolving common issues that occur in a VMware Horizon® environment. Students will engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators.  

Product Alignment: VMware Horizon 8 2006

Course Schedule

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Target Audience

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Experienced system operators, administrators, and integrators responsible for managing and maintaining VMware Horizon solutions.
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Course Objectives

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By the end of the course, you should be able to meet the following objectives:

  • Implement a structured approach to troubleshooting
  • Resolve common issues that occur in a Horizon environment
  • Troubleshooting issues with linked and instant clones
  • Optimize protocols for best end-user experience
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Course Content

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1  Course Introduction

  • Introductions and course logistics
  •  Course objectives

2  Overview of Virtualization Desktop Troubleshooting

  • Structured approach to troubleshoot configuration and operational problems
  • Applying troubleshooting methods
  • Documenting the steps to resolving the problem

3  Command-Line Tools and Backup Options

  • Command-line tools
  • Backing-up and restoring VMware Horizon databases

4  Troubleshooting Horizon Linked Clone Desktops

  • Horizon linked clone desktops

5  Troubleshooting Instant Clones

  • Troubleshooting instant clones

6  Windows Client

  • Windows client

7  Ports and Protocols

  • Key ports and protocols
  • Optimize Blast
  • Black Screen
  • Applying GPO’s
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Course Prerequisites

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  • Experience with virtualized desktop implementation
  • Familiarity with VMware Horizon
  • VMware Horizon 8 Skills for Virtual Desktop Management
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