EXIN Service Integration and Management (SIAM™) Professional – Including Exam
- Course Code SIAMP
- Duration 3 days
- Version 3
Course Delivery
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Course Delivery
This course is available in the following formats:
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Company Event
Event at company
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Public Classroom
Traditional Classroom Learning
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Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopThe EXIN SIAM™ Professional certification, based on the Scopism SIAM BoK version 3, gives you proven, job-ready SIAM expertise that organizations actively look for.
This certification validates that you can handle real-world complexity by integrating multiple service providers, navigating competing priorities, and maintaining control in fast-changing environments.
Be the professional decision-makers trust to successfully manage services, govern suppliers, and deliver measurable business outcomes.
Updated 7/6/2026
Course Schedule
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- Delivery Format: Public Classroom
- Date: 28-30 July, 2026 | 9:00 AM to 5:00 PM
- Location: Riyadh (Arab Stand)
- Language: English
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- Delivery Format: Public Classroom
- Date: 05-07 August, 2026 | 9:00 AM to 5:00 PM
- Location: Dubai-Knowledge Village (Arabian St)
- Language: English
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- Delivery Format: Virtual Learning
- Date: 05-07 August, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (Arabian St)
- Language: English
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- Delivery Format: Public Classroom
- Date: 08-10 September, 2026 | 9:00 AM to 5:00 PM
- Location: Cairo-Sheraton (Egypt Stan)
- Language: English
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- Delivery Format: Virtual Learning
- Date: 20-22 October, 2026 | 10:00 AM to 6:00 PM
- Location: Virtual (Arabian St)
- Language: English
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- Delivery Format: Public Classroom
- Date: 03-05 November, 2026 | 9:00 AM to 5:00 PM
- Location: Riyadh (Arab Stand)
- Language: English
Target Audience
TopThis certification is designed for professionals who work in or aspire to work in complex service ecosystems, including:
- Service Managers and Service Management Practitioners
- SIAM Consultants and Service Integrators
- Service and Enterprise Architects
- Supplier, Vendor, and Contract Managers
- Business Relationship Managers
- Project, Program, and Transformation Managers
- Professionals responsible for retained capabilities or intelligent client functions
Course Objectives
Top- Design a SIAM strategy aligned with business goals, sourcing models, and organizational constraints.
- Integrate multiple internal and external service providers into one coherent, business-facing ecosystem.
- Define and operate governance frameworks that drive accountability, transparency, and performance.
- Plan and execute SIAM implementations, including onboarding and offboarding providers with minimal disruption.
- Run, measure, and continuously improve a SIAM ecosystem using meaningful performance insights.
- Manage organizational change across people, processes, and suppliers — not just technology.
Course Content
Top1. Discovery & Strategy
1.1 Key elements of a SIAM strategy
1.2 Analysis of the current situation
1.3 Elements of a SIAM governance framework
2. Plan & Build
2.1 Design a detailed SIAM model
2.2 Plan a SIAM implementation
3. Implement
3.1 Different scenarios supporting a SIAM implementation
3.2 Ongoing organizational change management (OCM)
4. Run & Improve
4.1 Operate, assure and improve a SIAM ecosystem
Course Prerequisites
TopRequirements for certification
- Successful completion of the EXIN SIAM™ Professional based on the Scopism SIAM BoK V3 exam.
- Accredited EXIN SIAM™ Professional based on the Scopism SIAM BoK V3 training, including completion of the Practical Assignments.
Test Certification
TopExamination details
- Examination type: Multiple-choice questions
- Number of questions: 40
- Pass mark: 65% (26/40 questions)
- Open book: No. The exam is based on a case study. This case study is provided as an appendix to the exam.
- Notes: No
- Electronic equipment/aides permitted: No
- Exam duration: 90 minutes
The Rules and Regulations for EXIN’s examinations apply to this exam.