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Administering Avaya Aura System Manager

  • Course Code 20130
  • Duration 5 days

Course Delivery

Public Classroom Price

$3,002.00

excl. VAT

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Course Delivery

This course is available in the following formats:

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

Request this course in a different delivery format.

Course Overview

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This 5 day Instructor Led offer is designed for individuals responsible for administering Avaya Aura® 8.0. Delivered in a virtual classroom setting with remote access to lab equipment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.

Course Schedule

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    • Delivery Format: Virtual Learning
    • Date: 19-23 June, 2022
    • Location: Virtual
    • Delivery Format: Virtual Learning
    • Date: 14-18 August, 2022
    • Location: Virtual
  • $3,002.00

    • Delivery Format: Virtual Learning
    • Date: 19-23 September, 2022
    • Location: Virtual

    $3,002.00

    • Delivery Format: Virtual Learning
    • Date: 09-13 October, 2022
    • Location: Virtual
    • Delivery Format: Virtual Learning
    • Date: 21-25 November, 2022
    • Location: Virtual

    $3,002.00

Target Audience

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 This course offer is part of the Avaya Solutions Administrator and Developer Certificate Program.  This program is designed for the roles of Administrators and Developers.

Course Objectives

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This course will focus on the tasks to administer Avaya Aura® 8.0 release including:

  • Log into Avaya Aura® System Manager (SMGR)
  • Change the administrative password, and administer security policies and view active sessions
  • Describe the use of the SMGR License Server
  • Add System Manager users
  • Editing System Manager users
  • Adding Groups and Roles
  • Describe LDAP integration with SMGR
  • Describe the process to define an Avaya Aura® Session Manager SIP Entity
  • Describe the process to define a Session Manager SIP Instance
  • Identify the steps to create a Communications Profile for a user
  • Identify the steps for registering a SIP Client
  • Add and synchronize Avaya Aura® Communication Manager (CM) to SMGR
  • Add Avaya Aura® Media Server to CM and SMGR
  • Add CM stations to Communication Manager
  • Identify the key routing components required for building Session Manager routing policies
  • Route a call from Session Manager to CM
  • Add off PBX stations in CM
  • Define and assign a Class of Restriction (COR) and Class of Restriction (COS) to a Communication Manager object
  • Describe other features available on CM
  • Create Backups
  • Restart SMGR Elements
  • Troubleshoot common problems
  • Access reports and logs and alarms available on SMGR