Implement field service solutions using Microsoft Dynamics 365 Field Service (MB-240)
- Code training M-MB240
- Duur 4 dagen
Andere trainingsmethoden
Ga naar:
Methode
Deze training is in de volgende formats beschikbaar:
-
Klassikale training
Klassikaal leren
-
Op locatie klant
Op locatie klant
-
Virtueel leren
Virtueel leren
Vraag deze training aan in een andere lesvorm.
Trainingsbeschrijving
Naar bovenEffectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force.
Learn how to effectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force.
Data
Naar boven-
- Methode: Klassikale training
- Datum: 01-04 juni, 2026 | 09:00 to 16:30
- Locatie: Nieuwegein (Iepenhoeve 5) (W. Europe )
- Taal: Nederlands
-
- Methode: Klassikale training
- Datum: 05-08 oktober, 2026 | 09:00 to 16:30
- Locatie: Zoetermeer (Kinderen v Versteegplein 18) (W. Europe )
- Taal: Nederlands
Doelgroep
Naar bovenThis course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.
Trainingsdoelstellingen
Naar bovenStudents will learn to,
- Manage work orders in Dynamics 365 Field Service
- Universal Resource Scheduling in Microsoft Dynamics 365 Field Service
- Implement Microsoft Dynamics 365 Field Service
- Solve problems in real time with Dynamics 365 Remote Assist
- Explore the fundamentals of Microsoft Dynamics 365 Field Service
Inhoud training
Naar bovenModule 1: Manage work orders in Dynamics 365 Field Service
- Work order management in Dynamics 365 Field Service
- Define agreements in Dynamics 365 Field Service
- Use service-level agreements and entitlements in Dynamics 365 Field Service
- Incident types in Dynamics 365 Field Service
- Inspections in Dynamics 365 Field Service
- Customer assets in Dynamics 365 Field Service
Module 2: Universal Resource Scheduling in Microsoft Dynamics 365 Field Service
- Configure bookable resources in Dynamics 365 Field Service
- Manage scheduling options in Dynamics 365 for Field Service
- Customize the schedule board in Dynamics 365 Field Service
- Deploying Resource Scheduling Optimization
- Use Resource Scheduling Optimization for Dynamics 365 Field Service
- Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service
Module 3: Implement Microsoft Dynamics 365 Field Service
- Configure Microsoft Dynamics 365 Field Service
- Work order management in Dynamics 365 Field Service
- Define agreements in Dynamics 365 Field Service
- Use service-level agreements and entitlements in Dynamics 365 Field Service
- Create custom apps for Dynamics 365 Field Service
- Get started with the Dynamics 365 Field Service Mobile application
- Customize and configure the Dynamics 365 Field Service Mobile application
Module 4: Solve problems in real time with Dynamics 365 Remote Assist
- Get started with making Remote Assist calls
- Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
Module 5: Explore the fundamentals of Microsoft Dynamics 365 Field Service
- Explore Dynamics 365 Field Service
- Describe Dynamics 365 Field Service scheduling capabilities and related apps
Voorkennis
Naar boven- No Prerequisites
Examen
Naar bovenMicrosoft Certified: Dynamics 365 Field Service Functional Consultant Associate