Performance and Employee Accountability

Managers/Individuals/Leaders committed to building a culture of accountability by empowering their teams and driving meaningful, results-oriented impact across the workplace.

After completing this course, participants will be able to

• Create an environment of accountability in your team
• Enhance team trust and rapport
• Delegate more effectively
• Understand the value of feedback, both positive and constructive to enhance performance
• Utilize motivational theory to create engagement
• Develop a culture of recognition and coaching

Module 1: Laying the Foundation

• What do we mean by accountability and what is the impact when it is lacking in a workplace culture
• Identification of ways to build trust and rapport with staff

Module 2: Setting Expectations and Delegating Effectively

• Understand the value of setting clear expectations
• Explore frameworks and concepts to delegate with a higher degree of effectiveness

Module 3: Enhancing Motivation

• Utilize a tool to get buy-in when dealing with resistance or push back
• Understand motivational drivers and how they can be applied to enhance employee engagement and morale

Module 4: Giving Feedback and Recognizing Others

• Discussion of best practices to give feedback effectively
• Learn a framework to deliver both positive and constructive feedback that has impact and will be integrated by employee
• Exploration of ideas for recognition and reward

Module 5: Next Steps

• Identify actions to improve key relationships at work
• Gain clarity by discussing final best practices

• No formal prerequisites; basic communication or workplace interaction experience is recommended.

• None