ITIL® (Version 5) Product - Including Exam
- Code training ITIL5MP-P
- Duur 3 dagen
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Methode
Deze training is in de volgende formats beschikbaar:
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Klassikale training
Klassikaal leren
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Op locatie klant
Op locatie klant
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Virtueel leren
Virtueel leren
Vraag deze training aan in een andere lesvorm.
Trainingsbeschrijving
Naar bovenThis module provides candidates with guidance to innovate and co-create value through digital products, aligned with ITIL® guidance. It offers practical direction to help align people, processes, and technology to navigate the complexity of the product lifecycle and ensure products deliver measurable value aligned with business goals.
The courseware and exam are currently only available in English.
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Updated 4/2026
Virtueel en Klassikaal™
Virtueel en Klassikaal™ is een eenvoudig leerconcept en biedt een flexibele oplossing voor het volgen van een klassikale training. Met Virtueel en Klassikaal™ kunt u zelf beslissen of u een klassikale training virtueel (vanuit huis of kantoor )of fysiek op locatie wilt volgen. De keuze is aan u! Cursisten die virtueel deelnemen aan de training ontvangen voor aanvang van de training alle benodigde informatie om de training te kunnen volgen.
Data
Naar boven-
- Methode: Virtueel leren
- Datum: 09-11 juni, 2026 | 09:00 to 17:00
- Locatie: Virtueel-en-klassikaal (W. Europe )
- Taal: Engels
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- Methode: Virtueel leren
- Datum: 14-16 juli, 2026 | 09:00 to 17:00
- Locatie: Virtueel-en-klassikaal (W. Europe )
- Taal: Nederlands
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- Methode: Virtueel leren
- Datum: 05-07 augustus, 2026 | 10:00 to 18:00
- Locatie: Virtueel-en-klassikaal (W. Europe )
- Taal: Engels
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- Methode: Virtueel leren
- Datum: 12-14 oktober, 2026 | 09:00 to 17:00
- Locatie: Virtueel-en-klassikaal (W. Europe )
- Taal: Engels
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- Methode: Virtueel leren
- Datum: 18-20 november, 2026 | 09:00 to 17:00
- Locatie: Virtueel-en-klassikaal (W. Europe )
- Taal: Nederlands
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- Methode: Virtueel leren
- Datum: 14-16 december, 2026 | 10:00 to 18:00
- Locatie: Virtueel-en-klassikaal (W. Europe )
- Taal: Engels
Doelgroep
Naar bovenThis course is aimed at:
- Individuals continuing their journey in service management
- Product and digital delivery roles
- Service management and delivery roles
- Architecture and design roles
- Software and application development teams
Trainingsdoelstellingen
Naar bovenAfter you complete this course you will be able to:
- Enable delivery of sustainable, high-impact digital products by integrating product development and delivery activities.
- Reduce silos, supports alignment with evolving business needs, and enables a culture of velocity, innovation, agility, and value creation.
- Apply ITIL principles across business analysis, product design, software development and management, testing, release and deployment, and continual improvement practices.
- Position integrated product and service management as a strategic, tactical, and operational enabler that aligns investment with outcomes.
Inhoud training
Naar bovenModule 1: Digital Products and Services
- 1.1 Introduction to digital products and services.
- 1.2 The ITIL® Product and Service Lifecycle management activities.
Module 2: Discover
- 2.1 Key concepts and practices of the 'discover' activity.
- 2.2 Steps and outputs of the 'discover' activity.
- 2.3 Success factors and metrics of the 'discover' activity.
Module 3: Design
- 3.1 Key concepts and practices of the ‘design’ activity.
- 3.2 Steps and outputs of the ‘design’ activity.
- 3.3 Success factors and metrics of the ‘design’ activity.
Module 4: Acquire
- 4.1 Key concepts and practices of the 'acquire' activity.
- 4.2 Steps and outputs of the 'acquire' activity.
- 4.3 Success factors and metrics of the 'acquire' activity.
Module 5: Build
- 5.1 Key concepts and practices of the 'build' activity.
- 5.2 Steps and outputs of the 'build' activity.
- 5.3 Success factors and metrics of the 'build' activity.
Module 6: Transition
- 6.1 Key concepts and practices of the 'transition' activity.
- 6.2 Steps and outputs of the 'transition' activity.
- 6.3 Success factors and metrics of the ‘transition’ activity.
Module 7: Operate
- 7.1 Key concepts and practices of the ‘operate’ activity.
- 7.2 Steps and outputs of the ‘operate’ activity.
- 7.3 Success factors and metrics of the ‘operate’ activity.
Module 8: Deliver
- 8.1 Key concepts and practices of the ‘deliver’ activity.
- 8.2 Steps and outputs of the ‘deliver’ activity.
- 8.3 Success factors and metrics of the ‘deliver’ activity.
Module 9: Support
- 9.1 Key concepts and practices of the ‘support’ activity.
- 9.2 Steps and outputs of the ‘support’ activity.
- 9.3 Success factors and metrics of the ‘support’ activity.
Module 10: Lifecycle Management
- 10.1 Managing the End-to- End Lifecycle.
- 10.2 ITIL®, AI and other frameworks.
Voorkennis
Naar bovenThe candidate must have passed one of the below certifications:
- ITIL® 4 Foundation examination
- ITIL® (Version 5) Foundation examination
Examen
Naar bovenRecommended preparation for exam(s):
- ITIL® (Version 5) Product
The exam is 90 minutes long, 40 multiple choice questions.
Exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exams within this time frame.
Vervolgtrainingen
Naar bovenThe following courses are recommended for further study:
- ITIL® (Version 5) Transformation