E-Learning: CompTIA CertMaster Learn for A+ Core Series (CORE1 + CORE2) Individual License Set (A+CMLEARN)

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more.

CompTIA A+ is the industry standard for launching IT careers into today’s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management & technical support roles.

CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.

 

License Information

One CompTIA CertMaster Learn for A+ Core 1 (220-1002) license and one CompTIA CertMaster Learn for A+ Core 2 (220-1002) license (two total licenses)

• Licenses expire 12 months from date of purchase if not activated
• Once activated, each license is valid for 12 months

How to Access CertMaster Learn

Two access codes and registration instructions will be sent via email after your purchase is complete, you will then be able to login at any time until your access expires.

CompTIA CertMaster Learn is a comprehensive eLearning environment that combines instructional lessons with assessments, integrated videos, and performance-based questions to provide over 40 hours of content tied to exam objectives. Interactive and self-paced, CertMaster Learn helps you stay on track with your studies with a personalized learning plan and is flexible enough to be used on any device anywhere an internet connection is available. Robust analytics bring awareness of your strengths and weaknesses, so each study session is efficient and focused on helping you acquire knowledge, gain practical skills, and achieve the confidence needed to succeed on the exam and in your IT career.

• Engage in the content
• Increase retention
• Build confidence

After completing this course, you should be able to:

• Support basic IT infrastructure, including endpoint management, advanced device connectivity troubleshooting, and basic networking.
• Configure and support PC, mobile and IoT device hardware including components, connectors and peripherals.
• Implement basic data backup and recovery methods and apply data storage and management best practices.
• Demonstrate baseline security skills for IT support professionals, including detecting and removing malware, addressing privacy concerns, physical security and device hardening.
• Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software.
• Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and the use of scripting in IT support.

Lesson 1: Supporting Operating Systems 

Lesson 2: Installing and Configuring PC Components 

Lesson 3: Installing, Configuring, and Troubleshooting Display and Multimedia Devices 

Lesson 4: Installing, Configuring, and Troubleshooting Storage Devices 

Lesson 5: Installing, Configuring, and Troubleshooting Internal System Components 

Lesson 6: Installing, Configuring, and Maintaining Operating Systems 

Lesson 7: Maintaining and Troubleshooting Microsoft Windows 

Lesson 8: Network Infrastructure Concepts 

Lesson 9: Configuring and Troubleshooting Networks 

Lesson 10: Managing Users, Workstations, and Shared Resources 

Lesson 11: Implementing Client Virtualization and Cloud Computing 

Lesson 12: Security Concepts 

Lesson 13: Securing Workstations and Data 

Lesson 14: Troubleshooting Workstation Security Issues 

Lesson 15: Supporting and Troubleshooting Laptops 

Lesson 16: Supporting and Troubleshooting Mobile Devices 

Lesson 17: Installing, Configuring, and Troubleshooting Print Devices 

Lesson 18: Implementing Operational Procedures 

Delegates should meet the following prerequisites:

• Recognize the main components of a PC and different data media such as USB drives and DVD.
• Start the computer and navigate the desktop.
• Use Windows Explorer to create directories and subdirectories and manage files.
• Use a web browser such as Internet Explorer to view websites.