ITIL® (Version 5) Service - Including Exam
This module equips candidates with practical guidance to achieve excellence in digital service management, aligned with ITIL® guidance. It focuses on aligning people, processes, and technology to manage services across the full lifecycle, supporting resilience, responsiveness, and improved customer satisfaction.
The courseware and exam are currently only available in English.
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Updated 4/2026
16 courses found
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- Delivery Format: Public Classroom
- Date 02-04 June, 2026 | 9:00 AM to 5:00 PM
- Location: Cairo-Sheraton (Egypt Stan)
- Language: English
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- Delivery Format: Public Classroom
- Date 13-15 July, 2026 | 9:00 AM to 5:00 PM
- Location: Dubai-Knowledge Village (Arabian St)
- Language: English
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- Delivery Format: Virtual Learning
- Date 13-15 July, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (Arabian St)
- Language: English
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- Delivery Format: Virtual Learning
- Date 11-13 August, 2026 | 10:00 AM to 6:00 PM
- Location: Virtual (Arabian St)
- Language: English
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- Delivery Format: Public Classroom
- Date 01-03 September, 2026 | 9:00 AM to 5:00 PM
- Location: Riyadh (Arab Stand)
- Language: English
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- Delivery Format: Public Classroom
- Date 01-03 December, 2026 | 9:00 AM to 5:00 PM
- Location: Cairo-Sheraton (Egypt Stan)
- Language: English
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- Delivery Format: Public Classroom
- Date 06-08 January, 2027 | 9:00 AM to 5:00 PM
- Location: Dubai-Knowledge Village (Arabian St)
- Language: English
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- Delivery Format: Virtual Learning
- Date 06-08 January, 2027 | 9:00 AM to 5:00 PM
- Location: Virtual (Arabian St)
- Language: English
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- Delivery Format: Virtual Learning
- Date 31 January-02 February, 2027 | 10:00 AM to 6:00 PM
- Location: Virtual (Arabian St)
- Language: English
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- Delivery Format: Public Classroom
- Date 02-04 March, 2027 | 9:00 AM to 5:00 PM
- Location: Riyadh (Arab Stand)
- Language: English
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