End User Training Case Studies
How We Helped a Top 5 Multi-national Law Firm
- Global Law firm operating in more than 40 countries
- Requirement to replace over 6,000 PCs wtih tablets
- Requirement to update operating system from Windows 7
- Maintain business as usual as much as possible during upgrade
- Ensure users’ ability to take advantage of the new technology through one-to-one training experience
How We Delivered an End-to-End Training Service for a professional Government Department
- Core Essentials Training for New Starters – To consistently on board new staff.
- Refresher Training - Refresh staff in existing software.
- Update Training - New release, software transition or new packages.
- Advanced Microsoft Products Training – To enable advanced users\superusers to fully exploit the technologies.
- SharePoint and Microsoft Teams Training.
- Articulate Training.
- Adobe Acrobat Pro User Training.
- PowerBI Training.
How we supported a worldwide pharmaceutical company deliver high quality, flexible and consistent education and support to their 100,000 staff worldwide
- Dedicated Project Manager to work with the customer project team to provide a central communication hub.
- Discovery workshops and buzz sessions.
- A range of customised training outlines.
- Dedicated training team of English and local language trainers.
- Implemented a worldwide train-the-trainer programme.
- Developed and managed a complex training schedule to include worldwide timezones.
- Delivered a 3 month virtual worldwide delivery programme to provide training for all staff.
- Continuous monitoring and evaluation.
- Scaled the deliveries to suit ongoing demand.
- Bespoke videos and courseware designed and developed into 14 languages.