IBM Case Manager Essentials (V5.3.2)
- Course Code F2900G
- Days Access 30 days
Course Delivery
Jump to:
Course Delivery
This course is available in the following formats:
-
Elearning (Self-paced)
Self paced electronic learning
-
Public Classroom
Traditional Classroom Learning
-
Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopThis course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks.
Target Audience
TopThis course is for solution architects, solution designers, administrators, product managers, or anyone who needs to learn the essentials of IBM Case Manager.
Course Objectives
TopDescribe the users of IBM Case Manager Identify components of IBM Case Manager Create and process a case Search for a case Review a case Add annotations and comments to a case Split a case Explore and identify the structure of a solution Add a custom task Add a quick task Identify IBM Case Manager integration options
Course Content
TopIntroduction to IBM Case Manager
- Describe the uses of IBM Case Manager
- Identify components of IBM Case Manager
Create and process a case
- Identify a case
- List the components of a case type
- Describe the IBM Case Manager Client
- Add a case and process a work item
Review a case
- Search for a case
- Review a case
- Add annotations and comments to a case
- Split a case
Structure of a solution
- Describe IBM Case Manager solutions and their assets
- Identify IBM Case Manager environments
- Explore the IBM Case Manager Builder Step Designer
Add runtime tasks
- Add a custom task
- Add a quick task
IBM Case Manager integration options
- Identify IBM Case Manager integration options
Course Prerequisites
TopNone
- #000000
- F2900G
- IBM Case Manager Essentials (V5.3.2)
- Business Analysis
- F2900G | IBM Case Manager Essentials (V5.3.2) | Training Course | IBM.
- IBM