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IT Training White Papers
Getting Started with Cisco Unified Communications Technologies
The shift from traditional telephony, based on circuits, to Unified Communications (or VoIP) began a number of years ago and continues to dominate the voice landscape today; this vital area of Cisco's advanced technology portfolio is rich with learning opportunities as well as demand for that skillset in the marketplace.
Unified Communication Manager - Class of Service
Using the basic components of Partitions and Calling Search Spaces allows you to create just about any class of phone service model imaginable, to suit any need.
QoS, Keeping it Simple
The goal of this paper is to educate you enough about QoS so that you can build a QoS policy that is just right for your network.
Virtualizing Your Cisco Unified Communications with Cisco UCS
This white paper introduces the benefits of optimizing datacenters with the revolutionary new Cisco Unified Computing System (UCS), and further optimizing Unified Communications infrastructure onto the UCS for even greater efficiency, performance, and savings.
Integrating Cisco Unified Communications Manager (CUCM) 6.X and Active Directory (AD)
This white paper covers the basics of integrating CUCM and Active Directory (AD), with a particular emphasis on end users and their association with AD.
VoIP Phone Hardening - Part 1
This white paper can help you protect your Cisco IP Phones against potential hacker attacks.