Welcome to the Global Knowledge White Paper Library! Get the latest information on the hottest IT and business topics directly from our expert instructors and training partners. Be sure to check back often as new papers are added monthly!
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IT Training White Papers
For smaller companies, the Cisco Communications Manager Express, or CUCME, can enable business-class telephony with lower operational costs.
SCSI, which is present in all personal computers and has been a standard for file storage and retrieval for many years, defines an initiator/target client/server relationship which includes addresses, commands, and specified operations.
Learn why we would need to modify either the calling-party or called-party number, or both, and the tools we can use to accommodate the various dial-plans that a phone call might encounter.
The shift from traditional telephony, based on circuits, to Unified Communications (or VoIP) began a number of years ago and continues to dominate the voice landscape today; this vital area of Cisco's advanced technology portfolio is rich with learning opportunities as well as demand for that skillset in the marketplace.
When an outage or network incident takes place, having a solid strategy for how to approach incidents can give you the confidence to effectively resolve the problem even in the midst of the proverbial storm.
The concept of zones in Cisco TelePresence products is confusing to many people; but this white paper should clear up some of the confusion.
What is Cisco Service Provider Next Generation Networks (IP NGN) and why do we care? This white paper will answer those questions.
In many areas of computer networking, there is a substantial variance between theoretical concepts and applied practice; good troubleshooting must be preceded y proper network management.
Using the basic components of Partitions and Calling Search Spaces allows you to create just about any class of phone service model imaginable, to suit any need.
This white paper explores switch-based access-lists, explains their common uses, and how they are best utilized on IOS-based Catalyst devices.
The Location ID separation protocol (LISP) simplifies the process of connecting multi-homed sites, and also presents distinct advantages for networks.
Knowing the mechanics of switch processing intimately can mean the difference between frustration and success in real-world settings.
Examine the inner workings of VTP in detail and create strategies for safe use in production environments.
The move from IPv4 to IPv6 will take a number of years to complete, and network engineering professionals already proficient in the use of IPv6, as well as the available coexistence mechanisms, will undoubtedly stay in high demand throughout this process.
The goal of this paper is to educate you enough about QoS so that you can build a QoS policy that is just right for your network.
Examine addressing classifications for IPV6 in detail and outline their functions within the context of the protocol.
When preparing to conduct a site survey for a Cisco® wireless LAN (WLAN) installation, follow the Cisco network design methodology.
The Cisco UCS is a major step forward in data center development and creates numerous business and technical benefits.
You may have heard concerns or nightmare stories about 802.1X, but with the tools we have today and the method of implementation, deployment can be seamless in an environment and can far exceed any compliance requirements one may have.
The first step in building a Cisco certification lab, for either the CCENT or CCNA, requires an environment that is complete enough to cover all of the exam topics, but simple and inexpensive enough to easily construct.
With those new to NX-OS, a natural and legitimate question centers around the similarities and differences between the more familiar IOS and the newer NX-OS; this paper serves to answer that very inquiry.
Cisco AnyConnect Secure Mobility combined with Cisco ASA and Cisco IronPort WSA provides a comprehensive solution to keep your roaming users as safe as your LAN users.
In 2010, Cisco made revisions to the CCNA Composite Exam 640-802 to include updated technologies. This paper can help you understand what types of information would be required to pass the updated exam by providing a convenient review of the exam's critical concepts.
This white paper explains the basics of IP version 4 addressing and subnetting.
Although the need for RIP has declined, there is still a valid use for RIP; here are ten useful rules to remember for RIPv2.
Unified Fabric is not out of reach for most data centers, but it must be considered seriously by all the parties involved: managers, network administrators, and storage administrators.
With less effort than you might expect, you can build consistent security log analysis processes to protect your organization.
Overlay transport virtualization (OTV) addresses a lot of challenges presented in today's data centers; this paper presents a high-level discussion, enabling you to have more in-depth conversations on the way it works and the way it is configured.
FabricPath, which acts as a layer 3 protocol, gives network admins the ability to connect any switch to any switch, eliminating the need for strict port channel affinity and gaining the ability to interconnect switches according to each switch abilities and port availability.
Virtual port channel (VPC) brings redundancy to a new level in the data center. It's not complicated to implement as long as you have the right hardware with the right connections.
The Power Usage Effectiveness (PUE) metric has become the de facto standard for measuring data center energy efficiency; unfortunately, the proper usage of PUE is often misunderstood.
This white paper provides an introduction to troubleshooting Cisco telephony utilizing the CUCM tracing feature.
This white paper introduces the benefits of optimizing datacenters with the revolutionary new Cisco Unified Computing System (UCS), and further optimizing Unified Communications infrastructure onto the UCS for even greater efficiency, performance, and savings.
This white paper examines the IP address translation process, its main approaches, and its implementation methodologies.
This white paper introduces you to the different models within the 5500-series of Cisco Adaptive Security Appliances (ASAs) and tells you how each would be utilized best.
This white paper examines techniques for improving the performance of Distance-Vector (D- V) routing protocols, solving the looping problem, and speeding convergence
Managing increasingly sophisticated enterprise networks is a growing necessity for organizations around the world. As we enter the second decade of the 21st century, there are not enough skilled experts to design, deploy and manage these rapidly growing networks.
This white paper covers the basics of integrating CUCM and Active Directory (AD), with a particular emphasis on end users and their association with AD.
Learn how to solve some of the age-old and complicated puzzles of subnetting.
This switching essentials white paper, using Cisco 2950 switch examples, teaches you basic concepts helpful for courses like ICND1, ICND2, CCNA Boot Camp, or BCMSN.
This routing white paper provides some of the basic concepts and commands a beginner-level networking student needs to know.
In this white paper, seven experienced IT professionals working in the networking, programming, project management, and security fields share what they believe are the most important skills that every IT pro should know.
This white paper will de-mystify the math behind subnetting, and provide examples of shortcuts that bypass the need for binary when doing calculations involving subnet masks.
This Cisco training white paper is for readers with any level of ACL experience, providing novices with appreciation and understanding of what goes into the definition of an ACL and giving experts additional insight.
This white paper examines some of the ways to secure messaging using Cisco Communictions Manager (CUCM).
This white paper focuses on troubleshooting the proper sensing operation of a signature-based Intrusion Prevention System (IPS).
This white paper can help you protect your Cisco IP Phones against potential hacker attacks.
This whitepaper focuses on the Enterprise Campus, Enterprise Edge, and Service Provider Edge.
This paper focuses on the most effective use of both GUI-based and CLI-based troubleshooting tools.
This paper examines the use of CLI debug and show commands and explores the three primary VPN implementation areas: Site-to-Site with IPSec; Remote Access with IPSec; and Remote Access with SSL.
This white paper explains why a transition from IPv4 to IPv6 can be beneficial.
Find out what MPLS is and how it can help provide your customers with flexible networking services.
This paper helps you understand the basic configuration of the Adaptive Security Appliance (ASA).