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White Papers

Home > Knowledge Center > White Papers

White Papers

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Welcome to the Global Knowledge White Paper Library! Get the latest information on the hottest IT and business topics directly from our expert instructors and training partners. Be sure to check back often as new papers are added monthly!

Select a category below to view related white papers.

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IT Training White Papers

Cisco

White Paper

Cisco Unified Communications Manager Express

For smaller companies, the Cisco Communications Manager Express, or CUCME, can enable business-class telephony with lower operational costs.

Joe Rinehart
White Paper

Fundamentals of SCSI and iSCSI

SCSI, which is present in all personal computers and has been a standard for file storage and retrieval for many years, defines an initiator/target client/server relationship which includes addresses, commands, and specified operations.

Raymond B. Dooley
White Paper

Cisco Unified Communication Manager - Digit Manipulation

Learn why we would need to modify either the calling-party or called-party number, or both, and the tools we can use to accommodate the various dial-plans that a phone call might encounter.

Brian Mahler
White Paper

Getting Started with Cisco Unified Communications Technologies

The shift from traditional telephony, based on circuits, to Unified Communications (or VoIP) began a number of years ago and continues to dominate the voice landscape today; this vital area of Cisco's advanced technology portfolio is rich with learning opportunities as well as demand for that skillset in the marketplace.

Joe Rinehart
White Paper

Troubleshooting Cisco Switches

When an outage or network incident takes place, having a solid strategy for how to approach incidents can give you the confidence to effectively resolve the problem even in the midst of the proverbial storm.

Joe Rinehart
White Paper

Cisco Telepresence Zones

The concept of zones in Cisco TelePresence products is confusing to many people; but this white paper should clear up some of the confusion.

Brian R Mahler
White Paper

Cisco Service Provider Next Generation Networks

What is Cisco Service Provider Next Generation Networks (IP NGN) and why do we care? This white paper will answer those questions.

Johnny Bass
White Paper

Network Management: The Foundation for Troubleshooting

In many areas of computer networking, there is a substantial variance between theoretical concepts and applied practice; good troubleshooting must be preceded y proper network management.

Joe Rinehart
White Paper

Unified Communication Manager - Class of Service

Using the basic components of Partitions and Calling Search Spaces allows you to create just about any class of phone service model imaginable, to suit any need.

Brian Mahler
White Paper

Demystifying Switch-based ACLs

This white paper explores switch-based access-lists, explains their common uses, and how they are best utilized on IOS-based Catalyst devices.

Joe Rinehart
White Paper

Simplify Your Route to the Internet: Three Advantages of Using LISP

The Location ID separation protocol (LISP) simplifies the process of connecting multi-homed sites, and also presents distinct advantages for networks.

Alex Marcotte
White Paper

The Evolution of Cisco Switching

Knowing the mechanics of switch processing intimately can mean the difference between frustration and success in real-world settings.

Joe Rinehart
White Paper

Demystifying VLAN Trunk Protocol

Examine the inner workings of VTP in detail and create strategies for safe use in production environments.

Joe Rinehart
White Paper

IP Version 6 Transitions Mechanisms

The move from IPv4 to IPv6 will take a number of years to complete, and network engineering professionals already proficient in the use of IPv6, as well as the available coexistence mechanisms, will undoubtedly stay in high demand throughout this process.

Joe Rinehart
White Paper

QoS, Keeping it Simple

The goal of this paper is to educate you enough about QoS so that you can build a QoS policy that is just right for your network.

Brian Mahler
White Paper

IP Version 6 Address Types

Examine addressing classifications for IPV6 in detail and outline their functions within the context of the protocol.

Joe Rinehart
White Paper

Conducting a WLAN Site Survey and Implementation for the Cisco® Unified Wireless Network

When preparing to conduct a site survey for a Cisco® wireless LAN (WLAN) installation, follow the Cisco network design methodology.

Keven Dech
White Paper

Data Center Basics - Cisco UCS

The Cisco UCS is a major step forward in data center development and creates numerous business and technical benefits.

Joe Rinehart
White Paper

802.1X Explained

You may have heard concerns or nightmare stories about 802.1X, but with the tools we have today and the method of implementation, deployment can be seamless in an environment and can far exceed any compliance requirements one may have.

Jim Thomas
White Paper

Building a Cisco Certification Lab

The first step in building a Cisco certification lab, for either the CCENT or CCNA, requires an environment that is complete enough to cover all of the exam topics, but simple and inexpensive enough to easily construct.

Joe Rinehart
White Paper

Cisco NX-OS: Paving the Way for the Future

With those new to NX-OS, a natural and legitimate question centers around the similarities and differences between the more familiar IOS and the newer NX-OS; this paper serves to answer that very inquiry.

Joe Rinehart
White Paper

Cisco Secure Mobility Solution

Cisco AnyConnect Secure Mobility combined with Cisco ASA and Cisco IronPort WSA provides a comprehensive solution to keep your roaming users as safe as your LAN users.

Catherine Paquet
White Paper

CCNA v1.1 Exam Review: Critical Concepts of the 640-802 CCNA Exam

In 2010, Cisco made revisions to the CCNA Composite Exam 640-802 to include updated technologies. This paper can help you understand what types of information would be required to pass the updated exam by providing a convenient review of the exam's critical concepts.

White Paper

Basics of IP Address Subnetting

This white paper explains the basics of IP version 4 addressing and subnetting.

Norbert Gregorio
White Paper

Ten Rules of RIPv2

Although the need for RIP has declined, there is still a valid use for RIP; here are ten useful rules to remember for RIPv2.

Mark Buchmann
White Paper

The Main Components of a Unified Fabric

Unified Fabric is not out of reach for most data centers, but it must be considered seriously by all the parties involved: managers, network administrators, and storage administrators.

Alex Marcotte
White Paper

Security Log Analysis: Saving the World, One Company at a Time

With less effort than you might expect, you can build consistent security log analysis processes to protect your organization.

Andy Cummings
White Paper

Overlay Transport Virtualization: An Introduction

Overlay transport virtualization (OTV) addresses a lot of challenges presented in today's data centers; this paper presents a high-level discussion, enabling you to have more in-depth conversations on the way it works and the way it is configured.

Alex Marcotte
White Paper

Routing at Layer 2: FabricPath

FabricPath, which acts as a layer 3 protocol, gives network admins the ability to connect any switch to any switch, eliminating the need for strict port channel affinity and gaining the ability to interconnect switches according to each switch abilities and port availability.

Alex Marcotte
White Paper

The Four Steps to Virtual Port Channel

Virtual port channel (VPC) brings redundancy to a new level in the data center. It's not complicated to implement as long as you have the right hardware with the right connections.

Alex Marcotte
White Paper

Data Center Energy Efficiency - Looking Beyond PUE

The Power Usage Effectiveness (PUE) metric has become the de facto standard for measuring data center energy efficiency; unfortunately, the proper usage of PUE is often misunderstood.

David Cole
White Paper

Troubleshooting Signaling with Traces in Cisco Unified Communications Manager

This white paper provides an introduction to troubleshooting Cisco telephony utilizing the CUCM tracing feature.

Chris Olsen
White Paper

Virtualizing Your Cisco Unified Communications with Cisco UCS

This white paper introduces the benefits of optimizing datacenters with the revolutionary new Cisco Unified Computing System (UCS), and further optimizing Unified Communications infrastructure onto the UCS for even greater efficiency, performance, and savings.

Jeffrey W. Hall
White Paper

Security Translated: An Overview of Cisco ASA NAT and PAT

This white paper examines the IP address translation process, its main approaches, and its implementation methodologies.

Jeffrey W. Hall
White Paper

Cisco Adaptive Security Appliances: Which One is Right for You?

This white paper introduces you to the different models within the 5500-series of Cisco Adaptive Security Appliances (ASAs) and tells you how each would be utilized best.

Jeffrey W. Hall
White Paper

Improving the Performance of Distance-Vector Routing Protocols

This white paper examines techniques for improving the performance of Distance-Vector (D- V) routing protocols, solving the looping problem, and speeding convergence

Al Friebe
White Paper

CCIE View into the Future of Networking

Managing increasingly sophisticated enterprise networks is a growing necessity for organizations around the world. As we enter the second decade of the 21st century, there are not enough skilled experts to design, deploy and manage these rapidly growing networks.

Cisco Systems
White Paper

Integrating Cisco Unified Communications Manager (CUCM) 6.X and Active Directory (AD)

This white paper covers the basics of integrating CUCM and Active Directory (AD), with a particular emphasis on end users and their association with AD.

James McInvaille
White Paper

Solving the Mysteries of Subnetting

Learn how to solve some of the age-old and complicated puzzles of subnetting.

Raj Tolani
White Paper

Switching Essentials

This switching essentials white paper, using Cisco 2950 switch examples, teaches you basic concepts helpful for courses like ICND1, ICND2, CCNA Boot Camp, or BCMSN.

Dheeraj (Raj) Tolani
White Paper

Router Essentials

This routing white paper provides some of the basic concepts and commands a beginner-level networking student needs to know.

Dheeraj (Raj) Tolani
White Paper

13 Skills Every IT Pro Should Have

In this white paper, seven experienced IT professionals working in the networking, programming, project management, and security fields share what they believe are the most important skills that every IT pro should know.

Linda Leung
White Paper

Subnetting Shortcuts

This white paper will de-mystify the math behind subnetting, and provide examples of shortcuts that bypass the need for binary when doing calculations involving subnet masks.

Al Friebe
White Paper

IOS Access Control Lists Made Easy

This Cisco training white paper is for readers with any level of ACL experience, providing novices with appreciation and understanding of what goes into the definition of an ACL and giving experts additional insight.

Kurt Patzer
White Paper

VoIP Phone Hardening - Part 2

This white paper examines some of the ways to secure messaging using Cisco Communictions Manager (CUCM).

Paul Stryer
White Paper

Cisco Security Troubleshooting: Part III - Intrusion Prevention Systems

This white paper focuses on troubleshooting the proper sensing operation of a signature-based Intrusion Prevention System (IPS).

Douglas B. McKillip
White Paper

VoIP Phone Hardening - Part 1

This white paper can help you protect your Cisco IP Phones against potential hacker attacks.

Paul Stryer
White Paper

Cisco Enterprise Architecture

This whitepaper focuses on the Enterprise Campus, Enterprise Edge, and Service Provider Edge.

Carol Kavalla
White Paper

Cisco Security Troubleshooting: Part I - Connectivity Through ASA or PIX Firewalls

This paper focuses on the most effective use of both GUI-based and CLI-based troubleshooting tools.

Douglas B. McKillip
White Paper

Cisco Security Troubleshooting: Part II - Virtual Private Networks

This paper examines the use of CLI debug and show commands and explores the three primary VPN implementation areas: Site-to-Site with IPSec; Remote Access with IPSec; and Remote Access with SSL.

Douglas B. McKillip
White Paper

Why IPv6 Instead Of IPv4?

This white paper explains why a transition from IPv4 to IPv6 can be beneficial.

Carol Kavalla
White Paper

MPLS: What is it? What can it do for me?

Find out what MPLS is and how it can help provide your customers with flexible networking services.

J.D. Wegner
White Paper

Understanding the Basic Configuration of the Adaptive Security Appliance (ASA)

This paper helps you understand the basic configuration of the Adaptive Security Appliance (ASA).

Andy Fox

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