Cisco

CVOICE v6.0 - Cisco Voice over IP

Classroom Learning
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Who Needs to Attend

  • Students completing the CCVP certification track
  • Network engineers, architects, and support staff who:
    • Maintain and configure voice and data network devices
    • Are considering various methodologies to implement Voice over IP (VoIP)
    • Require a fundamental understanding of the issues and solutions related to implementation
    • Require a fundamental understanding of packet telephony technologies that are common for both enterprise and service provider applications

 

Prerequisites

  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing
  • Basic internetworking skills taught in Interconnecting Cisco Network Devices2 (ICND2), or equivalent knowledge
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Knowledge of traditional public switched telephone network (PSTN) operations and technologies

 

Follow-On Courses

 

Certification Programs and Certificate Tracks

This course is part of the following programs or tracks:

Cisco Course v6.0 | Prepares you for Cisco Exam 642-436.

In this course, you'll gain an understanding of converged voice and data networks and the challenges faced by the various network technologies. This course provides network administrators and network engineers with the knowledge and skills required to integrate gateways and gatekeepers into an enterprise VoIP network. It is one of several courses in the Cisco Voice certification track that addresses design, planning, and deployment practices and provides comprehensive hands-on experience configuring and deploying VoIP networks. Along with preparing you for CCNA certification, this course prepares you for the CCNA Voice certification.

Why Global Knowledge?

 

We offer a unique, real-world CVOICE lab environment that teaches you how to build and test a sophisticated IP telephony network that you can use as a template for a real deployment. We have set ourselves apart from other Cisco training providers by enhancing our CVOICE hands-on labs to include a real dial plan and Class of Service for calling out to the PSTN, branch offices, and PBXs. You'll configure CVOICE gateways using three different call control protocols while mastering the connection details for traditional telephony. You'll experience real-world connections to PBXs, Key Telephone Systems, and the Public Switched Telephone network. You will configure your router/gateway equipment to connect to our public dial plan network, using different call control protocols and procedures and demonstrating what you learn in class. No other training company offers a unique, real-world lab solution like ours.

Our voice network labs use the latest hardware and software.

  • Exclusive - Investigate the use of various traditional telephony connections such as FXS, FXO, E&M, T1 (CAS and PRI), and E1 (CAS and PRI)
  • Configure and troubleshoot Cisco's new ISR routers: 2811s are used throughout the network
  • Gain experience with the recent stable IOS release: 12.4.9T
    • Configure H.323 gateway and gatekeeper single and multizone environments
    • Configure Session Initiation Protocol (SIP)
    • Configure Media Gateway Control Protocol (MGCP)
    • Explore router DSP configuration: PVDM2-32 cards in every 2811 router
    • Experience G.711, G.723, and G.729 voice coding schemes
    • Configure Call Admission Control three different ways
    • Configure proper Caller ID
    • Configure QoS for voice
    • Every router has 2xFXS, 2xFXO, and 2xT1 ports (PRI and T1-CAS) as well as serial ports for WAN connectivity

All of our IP telephony courses provide a simulated PSTN.

  • Every pod has internal and external phones
  • Build and test a real dial plan including:
    • 911
    • 3-digit service codes: 411, 511, etc.
    • 7-digit local numbers: 681-1901
    • 10-digit local numbers: 416-681-1901
    • 11-digit long distance numbers: 1-733-802-1901
    • International numbers: 011441902
    • Configure and test all dial peers as appropriate

And just like in a real network:

  • The same simulated PSTN is accessible through both PRI and FXO ports
  • The same simulated PSTN is accessible through all four clusters providing failover scenarios for bandwidth and connectivity problems
  • Different area codes are deployed at all sites (two per cluster)
  • Gateway connections to simulated PBX systems are configured by the students

What You'll Learn

 

  • VoIP, components of a VoIP network, VoIP protocols, special requirements for VoIP calls, and Codecs
  • Configure gateway interconnections to support VoIP and PSTN calls
  • Basic signaling protocols used on voice gateways; configure a gateway to support calls using the various signaling protocols
  • Define a dial plan, describing the purpose of each dial plan component, and implement a dial plan on a voice gateway
  • Gatekeeper functions, protocols, and operation; implement an H.323 gatekeeper to provide dial plan resolution and call admission control
  • Implement a Cisco Unified Border Element gateway to connect to an Internet Telephony Service Provider

Course Outline

 

1. Voice over IP (VoIP)

  • Introducing VoIP
  • Introducing Voice Gateways
  • Specifying Requirements for VoIP Calls
  • Understanding Codecs, Codec Complexity, and DSP Functionality

2. Configuring Voice Ports

  • Analog Voice Ports
  • Understanding Gateway Dial Peers
  • Digital Voice Ports
  • QSIG

3. Implementing VoIP Gateways

  • Implementing H.323 Gateways
  • Implementing MGCP Gateways
  • Implementing SIP Gateways

4. Implementing Dial Plans on Voice Gateways

  • Understanding Dial Plans
  • Implementing Numbering plans
  • Configuring Digit Manipulation
  • Configuring Path Selection
  • Implementing Calling Privileges on Cisco IOS Gateways

5. Implementing H.323 Gatekeepers

  • Introducing Gatekeepers
  • Configuring Basic Gatekeeper Functionality
  • Implementing Gatekeeper-Based CAC

6. Connecting to an ITSP

  • Understanding Special Requirements for External VoIP Connections
  • Implementing CUBEs

Labs

 

Lab 1: Topology and Deployment

Lab 2: Lab Familiarity

Lab 3: Analog Voice Port Configuration

Lab 4: Dial Plan Lab 1 - POTS Dial Peers

Lab 5: Dial Plan Lab 2 - VoIP Dial Peers

Lab 6: Digital Voice Port Configuration

Lab 7: Configuring H.323 Gateways and Codec Parameters

Lab 8: MGCP Gateways

Lab 9: SIP Gateways

Lab 10: Dial Plan Lab 3 - Implementing PSTN Dial Plans

Lab 11: Dial Plan Lab 4 - Configuring Path Selection

Lab 12: Classes of Restriction

Lab 13: Single and Multizone Gatekeepers

Lab 14: Call Admission Control

Lab 15: Configuring Cisco Unified Border Element

Lab 16: (Optional) Configuring AutoQoS

Lab 17: SIP Trunking

Classroom Dates and Locations

DateClick to Sort Location DetailsClick to Sort  
Sep 13 - 17, 2010Houston, TXRegister
Sep 13 - 17, 2010Morristown, NJRegister
Sep 13 - 17, 2010Vancouver, BCRegister
Sep 27 - Oct 1, 2010Regina, SKRegister
Sep 27 - Oct 1, 2010Boston, MARegister
Sep 27 - Oct 1, 2010New York, NYRegister
Oct 4 - 8, 2010Atlanta, GARegister
Oct 11 - 15, 2010Washington, DCRegister
Oct 18 - 22, 2010Calgary, ABRegister
Oct 18 - 22, 2010Anaheim, CARegister
Oct 25 - 29, 2010Orlando, FLRegister
Nov 1 - 5, 2010Toronto, ONRegister
Nov 1 - 5, 2010Denver, CORegister
Nov 1 - 5, 2010Dallas, TXRegister
Nov 8 - 12, 2010Raleigh, NCRegister
Nov 15 - 19, 2010San Jose, CARegister
Nov 15 - 19, 2010Ottawa, ONRegister
Nov 29 - Dec 3, 2010Chicago (Schaumburg), ILRegister
Dec 6 - 10, 2010New York, NYRegister
Dec 6 - 10, 2010Morristown, NJRegister
Dec 13 - 17, 2010Washington, DCRegister
Dec 13 - 17, 2010Atlanta, GARegister
Dec 13 - 17, 2010San Diego, CARegister
Jan 3 - 7, 2011Raleigh, NCRegister
Jan 17 - 21, 2011Dulles, VARegister
Jan 17 - 21, 2011Irvine, CARegister
Jan 17 - 21, 2011Vancouver, BCRegister
Jan 24 - 28, 2011Toronto, ONRegister
Jan 24 - 28, 2011Washington, DCRegister
Jan 31 - Feb 4, 2011Montreal, QCRegister
Jan 31 - Feb 4, 2011Los Angeles, CARegister
Jan 31 - Feb 4, 2011San Jose, CARegister
Feb 7 - 11, 2011Houston, TXRegister
Feb 7 - 11, 2011Atlanta, GARegister
Feb 14 - 18, 2011Dallas, TXRegister
Feb 14 - 18, 2011New York, NYRegister
Feb 21 - 25, 2011Chicago (Schaumburg), ILRegister
Feb 21 - 25, 2011Boston, MARegister
Feb 28 - Mar 4, 2011Orlando, FLRegister
Mar 7 - 11, 2011Morristown, NJRegister
Mar 14 - 18, 2011Columbus, OHRegister
Mar 14 - 18, 2011Philadelphia, PARegister
Mar 21 - 25, 2011Washington, DCRegister
Mar 21 - 25, 2011Ottawa, ONRegister
Apr 4 - 8, 2011Raleigh, NCRegister
Apr 11 - 15, 2011San Jose, CARegister
Apr 18 - 22, 2011Atlanta, GARegister
Apr 25 - 29, 2011Dallas, TXRegister
Apr 25 - 29, 2011New York, NYRegister
May 2 - 6, 2011Denver, CORegister
May 16 - 20, 2011Chicago (Schaumburg), ILRegister
May 16 - 20, 2011Washington, DCRegister
May 23 - 27, 2011Los Angeles, CARegister
Jun 6 - 10, 2011Houston, TXRegister
Jun 13 - 17, 2011Morristown, NJRegister
Jun 13 - 17, 2011San Jose, CARegister
Jun 20 - 24, 2011Boston, MARegister
Jun 20 - 24, 2011New York, NYRegister
Jun 27 - Jul 1, 2011Atlanta, GARegister
Jun 27 - Jul 1, 2011Orlando, FLRegister

 

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Course Code: 5597

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3 College Credits$300