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Welcome to the Global Knowledge White Paper Library! Get the latest information on the hottest IT and business topics directly from our expert instructors and training partners. Be sure to check back often as new papers are added monthly!
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IT Training White Papers
SIP and the Art of Converged Communications
See how Session Initiation Protocol (SIP), an internet signaling protocol, is used in the converged Unified Communications environment.
LAN Fundamentals: Logical Addresses vs. Physical Addresses
There are two basic types of addresses used in Local Area Networking (LAN): logical addresses and physical addresses. Understanding the differences between the two addresses is the focus of this discussion.
Foundational Focus: Basics of Ethernet
A local area network (LAN) provides a path of communication, originating from the sender to the receiver; Ethernet is the most common LAN used.
Foundational Focus: OSI Model - Breaking Down the 7 Layers
Examine the OSI model, the features assigned to each layer, and examples of common protocols or technologies associated with the OSI layers.
Network Management: The Foundation for Troubleshooting
In many areas of computer networking, there is a substantial variance between theoretical concepts and applied practice; good troubleshooting must be preceded y proper network management.
Demystifying VLAN Trunk Protocol
Examine the inner workings of VTP in detail and create strategies for safe use in production environments.





CompTIA: Updates to A+ Certification Exams
Discover the differences between CompTIA's 700 Series and 800 Series A+ certification exams. Examine the job roles for which the A+ certification verifies preparedness, and the emerging roles for which A+ certification is being positioned.




IP Version 6 Transitions Mechanisms
The move from IPv4 to IPv6 will take a number of years to complete, and network engineering professionals already proficient in the use of IPv6, as well as the available coexistence mechanisms, will undoubtedly stay in high demand throughout this process.
IP Version 6 Address Types
Examine addressing classifications for IPV6 in detail and outline their functions within the context of the protocol.
Conducting a WLAN Site Survey and Implementation for the Cisco® Unified Wireless Network
When preparing to conduct a site survey for a Cisco® wireless LAN (WLAN) installation, follow the Cisco network design methodology.



Network Performance Monitoring
If the goal of network monitoring is preventive or proactive solutions and in-depth analysis of what's happening in organizational networks then network monitoring software is essential.
12 Steps to Bring Your Own Device (BYOD) Success
The opportunities and challenges bring your own device (BYOD) represents are real; enterprises must make their network infrastructure BYOD-ready to meet the onslaught.




Network+ 2011 Exam N10-005 Updates
After a domain comparison between the new N10-005 exam and the previous N10-004 exam objectives, here are some tips to help you prepare to take the Network+ Exam N10-005.




Basics of IP Address Subnetting
This white paper explains the basics of IP version 4 addressing and subnetting.




Introduction to Junos
This white paper provides a clear introduction to the workings of the Junos operating system and the devices in the Junos lineup.


Network Operating System Evolution Juniper Networks Junos OS: Architectural Choices at the Forefront of Networking
This paper uses key facets of Juniper Networks Junos® operating system to illustrate the evolution of OS design and underscore the relationship between functionality and architectural decisions in the design of a carrier-class network operating system (OS).





The TCP/IP and OSI Models
This white paper discusses the history of TCP/IP and OSI communication protocols, along with characteristics and structures that make each one unique.




WLAN Channel Access: How WiFi Networks Talk and How You Can Make Them Talk More Clearly
This white paper examines several steps you can take to protect your channel and prevent clear channel assessment breakdown.





Solving the Mysteries of Subnetting
Learn how to solve some of the age-old and complicated puzzles of subnetting.




13 Skills Every IT Pro Should Have
In this white paper, seven experienced IT professionals working in the networking, programming, project management, and security fields share what they believe are the most important skills that every IT pro should know.



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