Thank you for your interest in our special reports. You can download the reports using the following links:

Please Note: You will need a copy of Adobe Acrobat Reader to download the files.

Tech Skills Heading the Way of the Dinosaur - 2013 Edition
IT is a very fast changing industry - what is hot today may be a tiny niche market in only a few years, while things few have heard of may be huge trends in the same timeframe. There are many new technologies on the way, and that means opportunities for those who watch for the coming trends, prepare themselves early on, and thus have experience when the demand picks up. There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, may soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.

2013 IT Skills and Salary Report
The results are in, and analysis is complete from our sixth annual IT Skills and Salary Survey. This was our first in partnership with Windows IT Pro and our largest survey ever with over 12,000 North American respondents. Download your copy to learn how your salary, bonus, job satisfaction, and other factors compare to your peers.

15 Top Paying IT Certifications for 2013
Having earned an IT certification, many individuals think they are automatically entitled to a huge raise. The truth is that several factors, including geography, industry, experience, and yes, certifications, combine to play a major role in determining an individual's salary. However, certain certifications do have greater impact on the earning potential of an individual. Here, we take a look at the 15 certifications with the highest earning potential for 2013.

IT Roles Facing Extinction
Today, there's a huge amount of focus on getting more efficiency using virtualization, the cloud, Web 2.0, networking, and mobility. Better efficiency and innovation will reduce the number of technicians needed for certain tasks within the datacenter. The following are some of the key areas where traditional IT administration skill requirements will be changing and where some skills will become obsolete.

The Investment Value of Training
This report discusses the growing significance of human capital and intellectual property on the performance, sustainability, and valuation of companies. It examines the business drivers for investing in the acquisition, development, and certification of knowledge workers as well as current technology and economic trends that are accentuating the critical need to invest in the education and training of employees and customers.

Top Twelve Skills for 2012
It's important for individuals and organizations to stay up-to-date with the most critical skills sets necessary to succeed and excel in a constantly changing economic environment. These top 12 skills for 2012 represent the current state of our economy, businesses, companies, governments, and academic institutions. Of course, there are other essential competencies that didn't make the list and others that will emerge as the economies of the world change.

Geek Speak v3.0: A Glossary of Common IT Terms
Need to know the difference between copper and optical fiber? Want to learn what the acronyms PBX, PC, PCI, PCIe, PCM, PDA, and PDU mean? Our "Geek Speak v3.0" can teach you all this and more. An update to our popular v2.0 "Geek Speak", this white paper will teach you more than 925 popular IT words, phrases, and acronyms.

ITIL® Benefits to the Business
Based on a survey of IT professionals who practice ITIL, this report analyzes important questions for those considering ITIL adoption, including: whether or not C-level commitment is required for ITIL success; whether ITIL is just a help-desk practice; and whether cost reduction is the key benefit of ITIL implementation. This report presents the results of the survey objectively and provides an understanding of what can be expected from following ITIL best practices.