Deliver Agile, Citizen-Centric Public Services
Executive roundtable dinner for senior public sector leaders
Leeds, 21 July 2026 5:30 PM
Overview
Join a select group of public sector leaders for an exclusive, invitation-only roundtable dinner in Leeds. This intimate session will explore how to enable agility, improve service delivery, and strengthen governance in an increasingly complex digital environment.
Designed for senior decision-makers, the discussion will focus on practical strategies to align workforce capability with organisational priorities through Skills Management - helping teams respond faster, deliver more effectively, and drive measurable outcomes.
What you'll gain
- Practical insights on applying ITIL to modern public services
- Peer perspectives on scaling digital transformation
- Strategies to enhance workforce readiness through Skills Management
- Approaches to balancing agility with compliance and governance
- Actionable ideas to improve service performance and ROI
Who should attend
- Senior public sector leaders (central government, local authorities, NHS, agencies)
- CIOs, CTOs, CLOs, CHROs, VPs of IT, L&D, Operations
- Leaders responsible for digital transformation, service delivery, or workforce strategy
Meet the experts leading the conversation!
Alex Harding is a globally recognised ITIL® and PeopleCert ambassador, known for championing best practice in IT service management across the industry. He brings a practitioner's eye to how organisations can move beyond theory to real operational impact.
Duncan Anderson is an ITIL® expert and lead trainer at Global Knowledge, with 30 years in IT service management. He's known for translating ITIL® principles into practical, immediately actionable strategies.

Location
- The Secret Bar @ The Lost & Found, 3 Albion Place, Leeds (LS1 6JL)
- Located in the heart of city, on the bustling Albion Place, a short walk from Leeds train station, and with parking options available at a short walking distance, the restaurant offers inspired dining, pushing the boundaries of flavour through the science of mixology, and serving inventive cocktails and delicious dishes.
- The Victorian-style Secret Bar has its own private entrance and its own exclusive bar including draught, plus room for networking in a relaxed environment.
Agenda at-a-glance
- 17:30 – Arrival & welcome drinks
- 18:00 – Dinner & open discussion
- 20:00 – Closing remarks, drinks & networking
- 21:30 – Close
Reserve your seat
This session is limited to 20 senior leaders.
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