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Deliver Agile, Citizen-Centric Public Services

Executive roundtable dinner for senior public sector leaders

Leeds, 21 July 2026 5:30 PM


Overview

Join a select group of public sector leaders for an exclusive, invitation-only roundtable dinner in Leeds. This intimate session will explore how to enable agility, improve service delivery, and strengthen governance in an increasingly complex digital environment.

Designed for senior decision-makers, the discussion will focus on practical strategies to align workforce capability with organisational priorities through Skills Management - helping teams respond faster, deliver more effectively, and drive measurable outcomes.


What you'll gain

  • Practical insights on applying ITIL to modern public services
  • Peer perspectives on scaling digital transformation
  • Strategies to enhance workforce readiness through Skills Management
  • Approaches to balancing agility with compliance and governance
  • Actionable ideas to improve service performance and ROI


Who should attend

  • Senior public sector leaders (central government, local authorities, NHS, agencies)
  • CIOs, CTOs, CLOs, CHROs, VPs of IT, L&D, Operations
  • Leaders responsible for digital transformation, service delivery, or workforce strategy


Meet the experts leading the conversation!

Alex Harding is a globally recognised ITIL® and PeopleCert ambassador, known for championing best practice in IT service management across the industry. He brings a practitioner's eye to how organisations can move beyond theory to real operational impact.

Duncan Anderson is an ITIL® expert and lead trainer at Global Knowledge, with 30 years in IT service management. He's known for translating ITIL® principles into practical, immediately actionable strategies.


Location

  • The Secret Bar @ The Lost & Found, 3 Albion Place, Leeds (LS1 6JL)
  • Located in the heart of city, on the bustling Albion Place, a short walk from Leeds train station, and with parking options available at a short walking distance, the restaurant offers inspired dining, pushing the boundaries of flavour through the science of mixology, and serving inventive cocktails and delicious dishes.
  • The Victorian-style Secret Bar has its own private entrance and its own exclusive bar including draught, plus room for networking in a relaxed environment.


Agenda at-a-glance

  • 17:30 – Arrival & welcome drinks
  • 18:00 – Dinner & open discussion
  • 20:00 – Closing remarks, drinks & networking
  • 21:30 – Close


Reserve your seat

This session is limited to 20 senior leaders.


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This content is provided for informational purposes only and does not constitute legal, financial, or professional advice.