Building Emotional Intelligence - an ICAgile Micro-Credential

Upon completion of this learning, participants will be able to:

• Define emotional intelligence (EQ) and articulate its core components
• Explore and understand the multifaceted benefits of EQ, such as improved communication, enhanced problem-solving abilities, and stronger team morale
• Comprehend the crucial role of EQ in fostering healthy relationships and effective team dynamics
• Practice various self-awareness techniques and establish personal goals for ongoing EQ development
• Recognise and manage personal emotional triggers more effectively
• Apply strategies for self-regulation and responding constructively in challenging situations
• Enhance their ability to understand and empathise with the emotions of others
• Utilise tools and techniques to improve relationship management and build trust within teams

• Trainers with real-world experience
• Digital course materials
• Micro-Credential shareable digital badge upon completion 
• Complimentary Building Emotional Intelligence e-learning self-paced module for in-person or remote registrations. Accessible for 3 months after purchase.

This learning is ideal for:

• Leaders and managers aiming to strengthen their people-focused leadership skills
• Individual contributors eager to enhance collaboration and build stronger professional relationships
• Emerging talent preparing to step into leadership positions
• Teams undergoing change or striving to boost their collective emotional intelligence
• Professionals in high-pressure roles seeking to develop greater emotional resilience

There are no prerequisites required for the Building Emotional Intelligence learning.