ITIL Exam Prep Question of the Week

ITIL Exam Prep Question of the WeekWhich of the following is NOT an element of a business case?

  1. Risks
  2. Methods and Assumptions
  3. Introduction
  4. Detailed Implementation Plans


The correct answer is 4.

A business case is the justification for a significant item of expenditure. According to ITIL, there are five main sections: Introduction, Methods and Assumptions, Business Impacts, Risks and Contingencies, and Recommendations.

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