PMP® Exam Prep Question of the Week


A project team member informs you that one of her colleagues is furious about the project schedule you recently e-mailed to the team. You decide to postpone addressing the problem in order to better prepare to resolve it. This technique is called ______________________.

  1. Compromise/Problem Solve
  2. Avoid/Accommodate
  3. Smooth/Accommodate
  4. Withdraw/Avoid

The correct answer is 4.

Withdraw/avoid refers to retreating from conflict in order to let someone else resolve it or better prepare. Answer 1 and 3 are incorrect, because the parties have not begun to work toward a solution. Answer 2 is not listed in A Guide to the Project Management Body of Knowledge—Fifth Edition (PMBOK® Guide) as a conflict resolution technique, so it is also incorrect.

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