ITIL Exam Prep Question of the Week

A Definitive Media Library contains which of the following items?

  1. Major incident records
  2. Master copies of software
  3. Deployment plans
  4. Canceled requests for change


The correct answer is 2.

Definitive Medial Library contain controlled master copies of media items such as software, documentation, and software licenses.

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Related Courses
ITIL Foundation
ITIL Service Catalog

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