ITIL Exam Prep Question of the Week

The purpose of the Change Advisory Board is BEST described by which of the following statements?

  1. To evaluate proposed changes for cost and risk
  2. To evaluate incidents in order to improve the Incident Management Process
  3. To regularly conduct reviews with customers regarding service achievement
  4. To evaluate all emergency changes


The correct answer is 1.

The Change Advisory Board evaluates change in terms of cost and risk, and makes decisions about whether or not to move forward with proposed changes.

Related Courses
ITIL Foundation
ITIL Service Catalog

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