ITIL Question of the Week

Which of the following BEST describes a Service Design Package?

  1. A comprehensive set of incident data
  2. A comprehensive set of ITIL processes
  3. A comprehensive set of requirements, detailing all aspects of a service at every stage of its lifecycle
  4. A comprehensive set of development test results, detailing all aspects of performance and functional testing


The correct answer is 3.

Service Design Packages are comprehensive sets of requirements for services at every stage in the life of the service.

Related Courses
ITIL Foundation
ITIL Service Catalog

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