When you are facing a client, are you sometimes forced to speak the ‘corporate truth’ as apposed to an unbiased truth?
‘$99 to fly across the country,’ is a sales gimmick…not the whole truth.
Sales messages are not how we, as professionals, should define any ‘truth.’ Clients need an unbiased truth, not a purchased truth. But that is where a fine line exists. Our own bias may have ignored the alternatives and/or not searched for any at all. As far as we know, our knowledge is ‘truth.’
In the classroom, the educator is there to pass on a real-life, multi-product experience; a less-biased offering. But a lot of corporate training content consists of, ‘Nothing exists but our product;’ unless the company is specifically targeting a competitive product that it wants to replace. For example, Microsoft Official Curriculum does not recognize any other competitive operating systems or products. In the real world, there are other options, because others believe these alternatives are just as viable, just as functional, just as good.
What then is the real truth? What guise has this truth taken in your world? Are you also toeing the proverbial line and keeping to the dogma?
Is this for survival? Does this chip away at integrity?
Have you ever stepped over the line of integrity?
For the sake of what? Can you even remember?
Critical thinking techniques provide a mechanism – a methodology – to assist you in shrinking or removing your biases; and we all have biases. Looking at the issue or problem from all angles can certainly surprise you with a whole new world of information. You just have to learn how to remove your own bias and that of your associates and/or team members.