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PeopleCert Recertification

PeopleCert have recently announced a new recertification and Continuing Professional Development (CPD) Program. Effective immediately all of their Best Practice Qualifications have a 3 year recertification requirement.

  • If you certified before 30 June 2020: you will have until 1 July 2023 to renew your certification, regardless of the original award date.
  • If you certified after June 2020: you will have to renew your certification(s) within 3 years of the original award date.



  • Retake the same exam: You can renew your certification by re-taking your original exam before the renewal date. For those who hold an ITIL foundation or PRINCE2 Foundation Certificate, Global Knowledge will be offering a 1-day refresh course.
  • Take further courses and certifications: You can renew your certification by attending another course and taking an exam within the same product suite before the renewal date.
  • Collect and log Continuing Professional Development (CPD) points: You can renew your certification by collecting and logging CPD points, more details on this option are to be released later in March 2023.



Where can I find my renewal date?

  • Your renew-by date can be viewed in your PeopleCert account, under the Certification tab.

Which certifications have a renew-by date?

All PeopleCert Global Best Practice certification have a suggested “renew by” date that is within three years of the original certification date.

  • ITIL® 4
  • PRINCE2® 5th and 6th
  • PRINCE2® Agile
  • MSP®4th and 5th
  • M_o_R® 3rd and 4th
  • MoP®
  • P3O®
  • MoV®
  • AgileSHIFT®

Will the 3-year re-certification apply to ITIL® v3 products, e.g. ITIL OSA, ITIL Expert?

Certification renewal requirements do not apply to ITIL® v3 certifications.

Can I renew a PeopleCert certifications by simply taking another PeopleCert certification?

To renew a certification, you must choose options within the same product suite. An ITIL® 4 certification will not be renewed by obtaining a PRINCE2® certification, but could be renewed by taking any other ITIL 4® certification, such as ITIL® 4 Specialist: Create, Deliver and Support.

Product suites are as follows:

  • ITIL®4: Includes all ITIL® 4 certifications
  • Project, Programme & Portfolio Management: PRINCE2®, PRINCE2® Agile, MoR®, MSP®, MoV®, MoP®, P3O®
  • AgileSHIFT®: Includes All AgileSHIFT® certifications
  • RESILIA®: Includes all RESILIA® certifications

Do I have to retake all of my ITIL® 4 Managing Professional exams to keep my Managing Professional designation?

  • If you have more than one certificate from the same product suite (eg ITIL 4), they will all share the same renewal date, which is 3 years after the most recent exam taken.
  • For example, if you took ITIL 4 Foundation on 1st January 2021 and ITIL 4 Specialist: Create, Deliver and Support on 1 January 2022, both of your ITIL 4 certificates will have a renewal date of 1 January 2025.

What happens if I do not renew my certification?

If you do not renew your certification you will still be included on the Successful Candidates Register (SCR) and the Candidate Verification Service, but a note will be added to their record to indicate that your certification needs to be renewed to align with current certification requirements.


Summary of Options:

Certification Scenario Upskill to Recertify Retake to Retain Global Knowledge Offer
Currently have just the one certification Take another certification from the same family. Gaining and additional qualification and recertifying at the same time. Example: Have ITIL Foundation but takes ITIL CDS. You could retake the same exam but will probably need a refresher on the content. We are offering Refresher/Recertification courses for ITIL and PRINCE2 Foundationas well as the new Practice Manager Role Options.
We can also provide a number of elearning courses that will help with exam revision.
Multiple Certifications in the same Product Family By taking another course from the same product family it would be possible to recertify all certifications held within that family. Example: Hold ITIL Foundation and Managing Professional. By taking a ITIL Specialist or Strategic Exam all would be recertified. You could retake the same exam but will probably need a refresher on the content. Speak to one of our training experts to ensure you follow the right learning journey for your requirements as you will likely have a number of options available to you.


Benefits of continuing to learn and certify new skills

  • Stay competitive with current and relevant industry and best practice skills, knowledge, ideas and learning
  • Grow their career advancement opportunities and stay ahead in a competitive job market
  • Demonstrate their commitment to upskilling to current and future employers
  • Improve their productivity and efficiency
  • Elevate their personal brand and enhance their professional resume