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Business Value Analyst

Authorized Cisco training

Understand customer business context and position technology solutions to meet customer-defined needs.

The Cisco Business Value Analyst is a certification program for sales professionals that engage in customer conversations designed to pinpoint a strategic view of customer needs, lead stakeholders to consensus decisions, and produce cross-architectural roadmaps. This certification will help students to become and succeed as a trusted advisor, to engage in and lead customers through comprehensive, relevant business discussions.

This job role based certification will help candidates to:
• Builds core skills through an outcome-focused sales approach
• Enables more effective results in providing and positioning Cisco's portfolio of products, services and solutions
• Foundation course for Cisco and the Channel Partner sales professionals

Required Exams

810-403 OUTCOMES

This exam tests a student’s knowledge and skills related to selling technology services and solutions with a business outcome focus. Questions cover essential capabilities to grow pipeline and revenue through work across sales stages from "Prospect" through "Close".


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Cisco Specialist certifications are valid for two years. To recertify, pass the current version of the required exam.

Visit Cisco's site for additional recertification information.