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Defining QOS (Quality of Service)

Video | March 15, 2012

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains QoS.

ACUCW1 or ACUCW2 - Which Course is Right for You?

Video | July 21, 2011

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains the difference between our Cisco Unified Communications courses - ACUCW1 & ACUCW2.

Printing PowerPoint Slides with Notes

Article | June 11, 2009

If you create presentations using the notes feature in PowerPoint, you probably have found yourself wanting to print multiple slides on one page (handouts) with the notes associated with those slides displayed on the same page. This layout can often help you better p...