Live Chat
Monday - Friday 8am - 6pm EST Chat Now
Contact Us
Monday - Friday 8am - 8pm EST 1-800-268-7737 Other Contact Options
Checkout

Cart () Loading...

    • Quantity:
    • Delivery:
    • Dates:
    • Location:

    $

Resource Library

Filter By

Topics

Show Filters
Result Filters:

207 Results Found

Results per page: 10 40 80

Top 10 Business Analysis Terms

Article | June 15, 2017

Whether you are just getting started in business analysis or want to gain a better understanding of certain aspects of business analysis, we have compiled a list of frequently used terms to help you get started.

What is Project Quality Management?

Article | April 10, 2017

Project quality management is the process of determining the quality standards that are applicable to a project and devising a way to satisfy them. Learn more here.

What is Project Quality Management?

Article | April 10, 2017

Modern quality management and project management are complementary. They both emphasize customer satisfaction and the underlying belief that quality leads to customer satisfaction. The main objective in quality management is making sure that the project meets the needs it was originally created to meet—nothing more, nothing less. In other words, to ensure quality, you must meet the needs of the stakeholder.

Is Agile the Best Way Forward for Your Organization?

Webinar – Recorded | April 07, 2017

This webinar focuses on assisting leaders who are determining whether Agile is right for their organization. In one hour, we will take you from the basic concepts of Agile methodology to understanding the process and what your role is as a leader. You will learn the challenges and benefits and how an Agile culture can fuel your teams and provide value for your customers faster.

3 Project Manager Skills to Improve Project Team Success

Article | April 04, 2017

The question of how a project manager working in a functional or matrix organizational structure gets team members to perform is asked in almost every project management class I have taught.

Project Managers in Agile - Where do They Fit In?

Webinar – Recorded | March 31, 2017

Agile project management literally turns the world of managing projects upside down. The triple constraint is balanced in an unconventional way, the role of the matrix team coordinator is downplayed, and risk management can be built into the prioritization approach. So, what is left for the PM to do?

PMBOK Guide 6th Edition: A Deep Dive into the Changes

Article | Dec. 02, 2016

Are you prepping for the PMP exam? What should you know about the impending new edition of A Guide to the Project Management Body of Knowledge PMBOK® Guide before scheduling your examination?

“Reasonable Security” Best Practices: Learning From Notable Data Breaches

White Paper | Nov. 28, 2016

Has your company implemented "reasonable security"? If so, you should be able to avoid lawsuits and fines after a breach. But what is "reasonable security," and is there a definition?

Understanding Pen Testing

Video | Nov. 23, 2016

A brief introduction to the basics of penetration testing.

10 Reasons You Should Consider a Career in Cybersecurity

White Paper | Sep. 09, 2016

Cybersecurity professionals are in hot demand, and it’s not out of reach to become one. Learn why a career in cybersecurity can be a fulfilling and smart career move.

Cybersecurity Frameworks to Consider for Organization-wide Integration

White Paper | Sep. 09, 2016

When trying to keep your intellectual property safe, the right cybersecurity framework is important. Gain a general overview of different cybersecurity frameworks and why they matter to your organization.

Two Great Security Features of VMware’s NSX Network Virtualization Platform

Article | Aug. 30, 2016

The VMware NSX platform combines networking and security functionality directly in the hypervisor and it interoperable with a vast majority of VMware’s products. The platform provides a set of logical networking elements and services, using logical switching, routing, load balancing, VPN, firewall, etc. This product decouples network functionality from the physical devices.

What “Good Cyber Resilience” Is and How to Get There

Webinar – Recorded | May 26, 2016

Cyber resilience is becoming a bigger issue for all organizations. But what does “good cyber resilience” look like? And how do you get there?

Cybersecurity Predictions for 2016

White Paper | April 25, 2016

Everything from wearables and smart homes to drones and ad blockers could be increasingly susceptible to hackers in 2016, according to cybersecurity expert James Michael Stewart. In this white paper, Stewart predicts that a wide range of disastrous data breaches will occur this year as hackers have adapted to the latest technologies to automate attacks on today's devices and software. 

The Tools and Techniques Useful in Quality Planning, Assurance and Control

White Paper | March 29, 2016

When creating products, providing services and achieving results, consistency is the goal of quality management. This white paper gives you a basic overview of the tools and techniques you need for quality planning and quality assurance. Learn which resources help you to evaluate programs, prioritize objectives or discover problem areas. Featured within this white paper are Kaoru Ishikawa’s seven quality tools which include flowcharts, histograms and cause-and-effect diagrams. 

15 Top-Paying Certifications for 2016

Special Report | Jan. 01, 2016

Which mainstay certifications should be in your list of credentials? What's the next up-and-coming certification? This article will help you answer both questions by providing a review of the 15 top-paying certifications.

Do You Need a VPN, Firewall or Both?

White Paper | Dec. 18, 2015

VPNs and firewalls are highly recommended security solutions that can be used to protect your IT assets from threats and they are essential elements of both business networks and personal device connections. Learn more about the different kind of firewalls, benefits of VPN use and general deployment recommendations.

How the New PMP Exam and PDU Structure Impacts You

Webinar – Recorded | Dec. 17, 2015

Beginning in 2016, substantial PMP® exam changes will be taking effect. Also changing is how the PMP and other credentials PMI offers are maintained. In this hour-long webinar, our resident PMP-certified project manager Dan Stober will present the modifications to the Continuing Certification Requirements program for PMI certifications that are taking place on December 1, 2015, and how you should prepare for them. He will feature the new PMI Talent Triangle alongside the minimum and maximum allowable PDUs in all categories.

Benefits of an “Agile” Mindset

Article | Nov. 24, 2015

Projects are a social endeavor. Traditional project management approaches have shied away from the social advantages a more agile project environment brings. By nature, we are storytelling, pattern seeking and social people. We need colocation to shine truly in a project environment.

Business Process Modeling: From Macro to Micro

Webinar – Recorded | Nov. 12, 2015

Business processes are complicated, and mapping them is not a trivial task. Modelling standards give us the tools to model complex processes, but they do not tell us the best way to approach a model or effectively use the tool. In this hour-long webinar, Global Knowledge instructor Rod Fage will guide you through the best way to develop a model, from determining the goal and scope of the process and measuring its effectiveness, to modelling the process in a hierarchical top-down approach, enabling business analyst to continuously validate the model.

PMP Formula of the Week: Confidence Level

Article | Nov. 02, 2015

You are estimating the total project cost using three points for cost estimates with a 95 percent confidence level. What is the cost estimate range if the estimated project cost is $120,000 and the standard deviation is $2,500?

The Unpleasant Truths of Modern Business Cybersecurity

Webinar – Recorded | Oct. 15, 2015

From the largest to the smallest company, the inescapable truth is that with the click of a few keys or even a simple phone call, intruders can bypass all of your carefully constructed security. According to the Ponemon Institute's 2015 Cost of Data Breach Study, the average total cost of a data breach increased from $3.52 million to $3.79 million in 2014. While a number of major data breaches have made the news, often overlooked are the events and decisions that set the stage for the breach to occur. In this hour-long webinar, Global Knowledge instructor Phill Shade will walk through a number of key areas in which today's decisions set the stage for tomorrow's breach.

Understanding Cisco Security Solutions: Are You Ready for a New Era of Risk?

White Paper | Oct. 06, 2015

The responsibility for securing organizational data has spread beyond the traditional IT professional. While there are more diverse security solutions, there are more diverse and sophisticated security threats. Security awareness and training is essential for everyone within an organization. Learn how Cisco has continued to evolve its security solutions and training.

Technology Offers Convenience, Privacy Pays the Price

White Paper | Sep. 25, 2015

Technology is a wonderful thing, but it comes with a price: cybersecurity. Free Web browsers, social media sites and other digital services collect personal information like email addresses, phone numbers, place of employment, buying habits, mortgage data that is shared with advertisers. The availability of this information leaves us vulnerable to hackers. This white paper can help you learn more about what kind of personal data is typically collected, and how to secure your information online.

Data Breaches: What Can and Cannot Be Done

White Paper | Aug. 23, 2015

Experts agree that as long as there is data, there will be people trying to steal it. For every defense mechanism put in place, there is someone who will find a way to get around it. Constant vigilance, education of the workforce, and management support are all necessary to implement effective security policies. While a well-trained IT staff is key to protecting data, all employees must understand the importance of protecting company assets, including data.

PMP Formula of the Week: Rent, Lease or Buy?

Article | Aug. 17, 2015

You are the project manager on a construction project where you are deliberating between renting, leasing or purchasing a large piece of equipment. Equipment pricing: Rent at a cost of $2,500 per day; Lease for a 60 day period at $2,500 per day, with a 10% discount; Purchase at a price of $100,000. By looking at your project schedule, you have estimated that you will use the equipment about 50 to 60 days. Based only on price, which decision would you recommend?

Healthcare Organizations and Data Breach: How to Lower Risk and Reduce Liability

White Paper | Aug. 14, 2015

Discover why healthcare organizations must take an immediate active role in securing their data. It is much more costly, monetarily as well as with regard to reputation, for an organization to react to a breach rather than plan for it.

Four-Point Plan for Developing Durable Project Management Talent

Webinar – Recorded | Aug. 13, 2015

Introducing new talent to an established organization can be difficult for many reasons. Seasoned employees may view the incoming new hires as "too green" or as not having the required skills to contribute in a meaningful way. They may worry about having to "waste time" teaching the newbies things that they should already know or get aggravated when the new employees are not familiar with "the way we do things around here." Additionally, it is difficult to know if the right new hires are being put into the right positions for their interests, abilities and talents. After all, a resume and an interview can only tell a hiring manager so much about the person they are bringing on board, and often talented employees are simply being put into a role that is not a good fit.

Proving Project Value

Webinar – Recorded | Aug. 13, 2015

We often discuss how to manage projects, but we overlook an essential step: proving project value. Proving project value ensures that organizational strategies are aligned with project objectives.

PMP Formula of the Week: Point of Total Assumption

Article | Aug. 10, 2015

Your organization and a seller have just agreed to a contract with a total cost of $150,000, an estimated profit of $10,000, buyer/seller sharing of 70/30 and a ceiling price of $170,000. What is the PTA (point of total assumption)? A. $170,000 B. $160,000 C. $164,2...

Building Up Network Security: An Introduction

Webinar – Recorded | July 16, 2015

Despite advances in security, hackers continue to break through network defenses. In this hour-long webinar, network security specialist Catherine Paquet will examine the favorite methods and targets of hackers and will introduce you to the different categories of security technologies. In this foundational presentation, you will learn about the benefits of security solutions such as firewalls, VPNs, IPS, identity services and BYOD.

The Impact of IIBA's New BABOK® Guide and PMI's New Business Analysis for Practitioners Guide

Webinar – Recorded | June 25, 2015

The past months have seen the release of both the International Institute of Business Analysis (IIBA)'s long-awaited A Guide to the Business Analysis Body of Knowledge (BABOK® Guide) v3 and the Project Management Institute® (PMI®)'s Business Analysis for Practitioners. While both represent interesting developments in the field of business analysis, they also provide lots of information to process. There's no need to go it alone! Join Global Knowledge instructors Cheryl Lee and Adam McClellan for this complimentary, hour- long webinar to learn about the differences between the two guides, how both guides compare to the previous version of the BABOK ® Guide, and where all this might be going.

Network Forensics for Attack Mitigation

White Paper | June 11, 2015

The network forensics market is set to dramatically expand as increasing numbers of organizations become the victims of malware attacks. Limiting the damage from these incursions, and avoiding potentially crippling losses, are key motivators for businesses of any size. And network forensics offers a powerful set of tools to help companies achieve those goals.

10 Things Security Experts Wish End Users Knew

White Paper | June 05, 2015

Security is complicated, which has led to the many misconceptions and misunderstandings about security. By paying attention to these 10 concerns that security experts want you to know, you can gain knowledge and understanding about security and be securer both at work and in your personal life.

Project Managers are Makers; Change Managers are Shakers!

Webinar – Recorded | May 28, 2015

Change managers and project managers come at the same goal of maximizing ROI for their organizations, but from different perspectives and approaches and with different skill sets. While project managers are responsible for achieving specific objectives on time and on budget, the change manager's role is broader. Change managers apply a structured approach to helping individuals, teams and organizations negotiate relentless change. A project manager turns ideas into reality. Increasingly, project managers are required to take on the role of change manager as well. Business today can't afford to carry out tasks without considering the larger picture. Today, integration is unavoidable - and expected. In this hour-long interactive session, we'll discuss the similarities and differences between project management and change management. We'll also identify the occasions when both a project manager and a change manager might be needed.

Top 6 Keys to Working Successfully in a Matrix Organization

Article | May 26, 2015

As organizations look to do more with fewer resources and leverage scarce knowledge better across their entire organization, we see lots of companies moving to matrix structures. A matrix structure can be defined as “a mixed organizational form in which normal hierarchy is overlaid by some form of lateral authority or influence resulting in two chains of command — one along functional lines and the other along project lines.”

Quick Look at the PMBOK® Guide: Decision Tree Diagrams

Article | May 22, 2015

In this blog series, we'll get you up to speed on using the key tools listed in the PMBOK® Guide, including Decision Tree Diagrams.

Project Team Member Performance

White Paper | May 21, 2015

Most project team members report to a functional manager who controls their assignments, performance appraisals, raises, bonuses, etc. Until recently, project managers (PMs) had little input into any of these processes. In this paper, learn how a PM working in a functional or matrix organizational structure can get team members to perform.

2015 IT Skills and Salary Report

Special Report | May 06, 2015

The results are in and analysis is complete from our eighth annual IT Skills and Salary Survey. This was our third in partnership with Windows IT Pro and one of the industry's largest with more than 11,000 North American respondents. Download your copy to learn how your salary compares to your peers, whether you have the skills IT decision-makers are looking for and much more  

Quick Look at the PMBOK® Guide: Work Breakdown Structure (WBS)

Article | April 24, 2015

In this blog series, we'll get you up to speed on using the key tools listed in the PMBOK® Guide. First up, Work Breakdown Structure (WBS).