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How Training Can Enhance Your Cloud Adoption

Article | Oct. 10, 2018

Cloud adoption continues to soar. In fact, worldwide Infrastructure-as-a-Service (IaaS) public cloud services grew by 29.5 percent in 2017, according to Gartner. If it’s not in a company’s current plans to utilize cloud technology, it most certainly will be (or should be) in the next couple of years.

FAQ: Why ITIL 4 is Critical to Service Management in the Digital Age

Article | Oct. 02, 2018

ITIL® 4 reflects new ways of working that have accompanied the digital revolution. Service Management, and ITIL in particular, is still an important toolset but you are now integrating its adoption and use with a vast array of new ways of working (DevOps, Agile, SIAM, Site Reliability Engineering). Since ITIL v3 was released in 2006, a large number of new and updated technologies (Cloud, Serverless Computing, Software-Defined Networking, AI, etc.) have emerged that now need managing. ITIL 4 reflects these changes. Here are some frequently asked questions about ITIL 4, as well as answers that explain what it entails, why we need it and how it differs from ITIL v3.

A Complete Guide: How to Become Certified in CompTIA Cloud+ CVO-002

White Paper | Aug. 21, 2018

This Certification Prep Guide provides an overview of the current CompTIA Cloud+ certification and offers helpful tips that you can use when preparing for your CompTIA Cloud+ certification exam.

DevOps is the Missing Piece for Businesses that Demand Change

White Paper | Feb. 27, 2018

Building upon the IT best practices of Lean, Agile Scrum and IT Service Management, DevOps adds that “missing” layer to tie together the service lifecycle workflow across Development and Operations, while leveraging the latest in automation technology. Demand for skilled, open-minded, and collaborative professionals with DevOps knowledge is rapidly increasing. Are you ready for change?    

Guide to ITIL® Certifications and Tips for Exam Success

White Paper | Jan. 03, 2018

This certification and exam guide discusses the various ITIL® certifications and what they might mean to you, your organization, and your career, as well as provide important test-taking tips for the ITIL certification exams. ITIL certifications help individuals validate their ability to demonstrate skills from a foundational to a mastery level of IT service management. ITIL certification can often be a key differentiator in the marketplace as well.

How to Build a VMware vSphere 6.x Home Lab

White Paper | Dec. 12, 2017

Take your VMware vSphere training to the next level—set up your own training lab environment. This paper is broken down into three major sections: the hardware required, the VMware Workstation configuration, and installing vSphere and vCenter (vC).

ITIL Foundation Exam-Taking Tips

Article | Oct. 21, 2017

ITIL Foundation Exam-Taking Tips

How to Ask Your Company to Pay for VMware Training

Article | Oct. 16, 2017

A lot of IT pros would like to get their work to fund their training and certifications, but if the issue isn't approached with care and forethought, it can be dangerous territory. So how do you justify the costs of training? Luckily, a help desk tech in the healthcare field named R. Lee Young offered up some great suggestions.

What Are ITIL Certifications & Are They Worth It?

Article | July 14, 2017

Thinking about getting ITIL certified? In this post, we cover the value of each ITIL certification and dive into survey results to determine whether ITIL certifications are worth it. The results are in!

Six Scary IT Certification Exams

Article | July 13, 2017

Certifications are the most common way in IT to prove you have the skills to solve various technical and business challenges. In this article, I'll address a range of skill sets. For each certification listed, I've included what the certification measures, the requirements to obtain it.