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ITIL is Updating: ITIL 4 Foundation Now Addresses Evolving Best Practices

Article | Feb. 04, 2019

The ITIL 4 update is the first since 2011, and will address the new processes, vocabulary, and methods used in modern IT, including DevOps, Agile, and Lean IT development.

Bridge Your Knowledge from ITIL v3 to ITIL 4

Article | Feb. 01, 2019

ITIL® 4 Foundation Bridge is a new Global Knowledge course that addresses the specific needs of professionals who have already achieved the ITIL v3 Foundation certification and wish to upgrade to ITIL 4. 

Develop Your Skills with Unlimited Access to Red Hat Online Learning

Webinar – Recorded | Jan. 31, 2019

The Red Hat® Learning Subscription delivers 12-months of unlimited access to all Red Hat Online Training courses. The Standard RHLS subscription is a higher tier with access to 5 certification exams and up to 2 retakes.

Cisco Products that Strengthen Software-Defined Network Solutions

Article | Jan. 22, 2019

In support of software-defined networking, Cisco has introduced several products to strengthen networks and meet the increased demand for flexible and cost-efficient solutions. The Cisco SDN solution in the data center is ACI. Outside the data center the primary Cisco solution is DNA.

What is Software-Defined Networking?

Article | Jan. 15, 2019

Software-defined networking (SDN) is a solution that will enable your organization to meet the demands of network programmability and automation. The result will be greater network agility to support new applications while complying with increasing security needs.

10 Certification Exam Tips and Tricks from the Experts

Article | Jan. 14, 2019

Global Knowledge subject matter experts know certification exams inside and out. They understand the study methods and test-taking techniques that pay off the most when it’s exam time. Here are 10 certification exam tips and tricks, directly from our experts and Certification Prep Guides, that will best position you for certification success.

Exploring the Upgrade from VMware vSphere: Install, Configure, Manage 6.5 to 6.7

Webinar – Recorded | Dec. 13, 2018

VMware vSphere: ICM 6.7 is the foundation for most other VMware technologies in the software-defined data center. The recent update from 6.5 brings important new features and enhancements.

10 IT CERTIFICATIONS EMPLOYERS LOOK FOR

Article | Nov. 01, 2018

How do you measure the experience and knowledge of an IT professional? One way is through certifications. Earning any certification is a notable achievement, though not all certifications carry the same perceived worth.

Top 10 Certifications with Staying Power

Article | Nov. 01, 2018

IT is a very fast changing industry – what is hot today may be a tiny niche market in only a few years and lesser known things may turn out to be huge trends. That having been said, there are many certifications that will be around for a long time. However, this does not imply that recertification and/or continuing education credits are not required to maintain certification. Predicting the future is always challenging, including in IT, but these certifications are good bets.

Three Key Areas ITIL® 4 Addresses

Article | Oct. 22, 2018

Digital transformation means different things to different people. One fact they all agree on is that the capability needed to manage this new paradigm will lead to new ways of working, new skills, new technology and embracing more collaborative ways of co-creating value. That challenge has been the driving force for the latest iteration of ITIL®.