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You’ve Completed ITIL® Foundation: Now How to Implement It

White Paper | Nov. 30, 2016

Shortly after being awarded an ITIL® Foundation certification, a recipient’s natural inclination is to ask: “Now what? How do I take the best practices I’ve learned and apply them to my organization?”

Your Guide to NTFS Vs. Share Permissions Best Practices

Article | Nov. 29, 2021

Most of us have heard of "oversharing" in the social sense (i.e. giving out too many details of your personal life), but how about "under sharing" in the Windows Server realm? What does that even mean? Well, I sort of just made that up, but it does actually make some sense when you think about it in terms of creating a Windows Share that doesn’t provide enough permissions.

Zero Day Exploits

White Paper | Oct. 23, 2012

For several years, most news articles about a computer, network, or Internet-based compromise have mentioned the phrase "zero day exploit" or "zero day attack," but rarely do these articles define what this is. A zero day exploit is any attack that was previously unknown to the target or security experts in general. Many believe that the term refers to attacks that were just released into the wild or developed by hackers in the current calendar day. This is generally not the case. The "zero day" component of the term refers to the lack of prior knowledge about the attack, highlighting the idea that the victim has zero day's notice of an attack. The main feature of a zero day attack is that since it is an unknown attack, there are no specific defenses or filters for it. Thus, a wide number of targets are vulnerable to the exploit.