Resource Library

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains the difference between our Cisco Unified Communications courses - ACUCW1 & ACUCW2.

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains QoS.

The 'Go Further' video is an testimonial to the value of Microsoft Certification as a validation of technical skills. Whether you're just starting your IT career, or looking to advance it, certification can make a huge impact. Take a look at the video, and hear the stories of real MCPs.

Global Knowledge practice director for cloud solutions, Hank Marquis, explains the people, process, and technology aspects of cloud computing.

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains the difference between Cisco's Call Manager Express & Call Manager.

Rodger Foster, our senior Cisco instructor, reviews how multiple gateways are used to provide redundancy in the network.

Course director Jim Thomas explains how our custom labs, which utilize external hosts, ISR routers, and DMZ, provide a real-world environment for students.

Chief Technical Architect Craig Brown discusses the Windows 7 certification and skills tracks available to Global Knowledge students.

A video covering our Cisco Unified Communications courses - ACUCW1 & ACUCW2 - by Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications.

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, discusses Cisco Unity, Unity Connection & Unity Express.

Diane Teare, Global Knowledge's Cisco Course Director, discusses the advantages to taking our CCNA Boot Camp.

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains presence.

Meet Global Knowledge course director and lab topology architect Joey DeWiele, a specialist in Unified Communications. Joey will walk you through the benefits of our exclusive Cisco UC lab architecture - a more scalable and stable approach to the all-important labs featured in unified communications courses. Our labs feature upgraded hardware and software including Custom Lenovo T61 PCs, 7965 IP Phones, 3560 Switches and Call Manager 7. With our flexible UC architecture, students are able to view and experience the full lab architecture regardless of which Cisco UC course they are taking or the skill set they are seeking. The lab architecture features a realistic network with redundant environments that are made rich with multiple machines, pre-deployed tools with shortcuts, online documentation that is particular to individual pods, and multiple OS support for all virtual machines (Windows, Linux, VMware).

Global Knowledge instructor Doug Notini discusses the benefits of our FIREWALL 2.0 - Deploying Cisco ASA Firewall Solutions course.

In this video, you will learn about the High Availability options in SQL Server 2008: Server Clustering, Database Mirroring, Log Shipping and Peer-to-Peer Replication.

In this video, you will learn how to a use a new feature of SQL Server 2008 called Transparent Data Encryption for enhanced security.

John Barnes, Global Knowledge's Cisco Course Developer, discusses enhancements to our UCS Troubleshooting Boot Camp and suggestions for students in preparation for this course.

Global Knowledge Product Manager Tori Easterly discusses the benefits of our Understanding Networking Fundamentals course.

The driver behind 802.11n is MIMO, or multiple input multiple output. This video explains how MIMO works to double your channel speed by sending two or more data streams over the same channel.

Instructor John Harmon continues his explanation of subnetting by showing how subnet masks can be used to sub-divide networks.

There are several Wireless LAN Standards, including b, g, and n, which exist in the 2.4 GHz band. These standards need around 20 MHz of radio frequency in order to transmit their signals. In this video, Ben Miller discusses how to pick access points and channels for optimal performance.

As a power user, find out if you're ready for the SharePoint Site Collection and Site Administration class and how it can benefit your organization.

Co-authors Michael Scarborough and Ryan Ballmer discuss some key differences in the new Global Knowledge ITIL courseware.

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss why ITIL is important to businesses.

Instructor John Harmon explains subnetting using binary numbers and decimal conversions.

In this video, instructor Glenn Weadock demonstrates how Group Policy settings can control new user interface features such as the Taskbar, and resuscitate obsolete features such as classic menus in Windows Explorer.

Global Knowledge Senior Business Skills instructor Samuel Brown covers tips for preparing and practicing for the PMP exam.

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss the difference between ITIL Capability courses and ITIL Lifecycle courses.

Global Knowledge Senior Business Skills instructor Samuel Brown covers tips for preparing and practicing for the PMP exam.

Instructor Carol Kavalla talks about the advantages of taking a Cisco Data Center Unified Fabric Implementation class from Global Knowledge.

In this video, Practice Leader Craig Brown discusses the new Microsoft Cloud Computing platforms and how to keep your organization's data secure and functioning properly while operating either partially or entirely on the cloud.

In this video, Practice Leader Craig Brown discusses how Microsoft Lync can function in enterprise environments to streamline communication and increase productivity.

If you're running SharePoint 2007, learn what had changed in SharePoint 2013 for administrators and developers.

Learn the fundamentals of technology with Microsoft Technology Associate (MTA) training. Designed for business professionals who work with technology and IT professionals looking for cross-training, MTA courses provide a foundational technology education in topics such as networking, security, software development, Windows OS and more. Three days of intensive training will get you on the right track to working effectively in the ever-changing IT industry.

Global Knowledge Practice Leader, Craig Brown, explains what students will learn in our "Monitoring and Troubleshooting the Performance of a Windows Server Environment" workshop.

Mark Morgan is a Global Knowledge Senior Instructor. He has worked in the IT industry for over 20 years and has taught Microsoft courses for Global Knowledge since 2000. In this video clip, Mark shares some tips for students preparing for the Microsoft Windows 7 and Server 2008 certification exams.

In this video, you'll learn how to utilize a great new feature of SQL Server 2008 called Policy Based Management for Multi-Server Management capabilities.

In this video, you will learn how to a use a new feature of SQL Server 2008 R2 and Office 2010 called PowerPivot for Self-Service Business Intelligence.

Global Knowledge Course Director Samuel Brown introduces the Work Breakdown Structure and why it matters to project management.

Samuel Brown, project management instructor and consultant, has taught Global Knowledge courses for more than fifteen years. In this video clip, Samuel discusses Global Knowledge's unique and effective approach to helping students prepare for PMP certification.

Kirsten Lora, Global Knowledge Senior Product Director, discusses the benefits of our IT Project Management course.

Kirsten Lora, Global Knowledge Senior Product Director, explains why business analysts are essential to organizations and how our Business Analysis Essentials and Business Process Analysis courses can help them in these roles

Kirsten Lora, Global Knowledge Senior Product Director, explains the difference between our Business Analysis Essentials course and Business Process Analysis course.

In this video, Practice Leader Craig Brown discusses our exclusive Server 2008 course - Configuring, Managing, and Maintaining Server 2008 R2 (M6419). Specifically, the enhancements we've made to this course through Server 2008 R2 supplemental learning materials and custom hands-on labs that enable the student to utilize critical Server 2008 R2 functions after completing the course.

In this video, instructor Glenn Weadock examines new Taskbar capabilities, such as pinning non-loaded programs, customizing the jump list, and selectively hiding all but one active program.

Problem Solving - Root Cause Analysis using Kepner Tregoe

In this video, you will learn about the latest version of ReportBuilder available in SQL Server 2008 R2.

Part of IBM's new training approach includes a carefully selected group of four Global Training Providers. Tom Rosamilia explains the detailed process and criteria IBM used to select the four Global Training Providers, including worldwide reach and innovation in delivery methods. These IBM Global Training Providers are experts in skills education and will help IBM meet our goal of providing clients the right skill set to quickly and efficiently leverage the full power of IBM solutions.

The Logical Volume Manager (LVM) is a powerful tool for managing storage on Linux servers. This video provides an overview of how LVM works and explores several ways that LVM makes storage management easier and more flexible. Examples include how to expand storage capacity on the fly using LVM and resize2fs, and how to migrate data from local storage to a storage area network (SAN) without downtime using pvmove.

Simulate the ITIL v3 Service Management Lifecycle with an interactive gaming experience.

If you're running SharePoint 2010, learn how SharePoint 2013 is different and what you'll need to learn to deploy it effectively.

In this video, instructor Charles Strother does a quick overview of what is needed to install a Read-Only Domain Controller (RODC) in a Windows Server 2008 environment.

More challenging Microsoft certification exams require the demanding Microsoft boot camps at Global Knowledge. Rebuilt from the ground up to provide students all the study tools needed to master the Microsoft skills needed to certify and succeed.

Interested in SharePoint 2013 administrator training?  Learn from SharePoint instructor Tracy Wallace, if you're a good candidate and which SharePoint 2013 administrator class you should take.

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss how to become an ITIL expert.

In this video, instructor Glenn Weadock explains the Windows 7 library concept and how it replaces the traditional "My Documents" user profile folder by adding the Public profile to the user profile.

The Bash shell is a powerful tool for managing Linux servers. This video offers a number of tips and tricks for using Bash to help make working on the Linux command-line easier and faster. It explores time saving tools like tab completion, command history, and brace expasion as well as how to combine commands together to create powerful new tools using piping.

Kirsten Lora, our senior product director, discusses how Global Knowledge's Business Transformation Services prepare your employees to support your organizational change.

With ever increasing demands for storage, system administrators often find themselves needing to add new storage to servers. This video provides step-by-step examples of how to partition, format, and mount new storage space using Linux.

Recruit great talent. Red Hat Certifications

Interested in SharePoint 2013 developer training?  Learn from SharePoint instructor Tracy Wallace, if you're ready and which SharePoint 2013 developer class you should take.

Global Knowledge instructor Mark Baugher shares three quick tips on how to use Microsoft PowerShell 4.0 more effectively: Discoverability using the Get cmdlet, dot notation and pipeline.

Advanced skills for the experienced Linux administrator.

Fast track to RHCSA for experienced system administrators

Red Hat Taste of Training - RH134

Learn more about the many benefits of Global Knowledge's Virtual Classroom Live training.

Learn about the Amazon Web Services platform, products, and services. Gain on-demand access to compute, storage, and database services without upfront costs.

Learn about Cloud Computing with AWS and the benefits AWS provides to hundreds of thousands of customers globally.

Mark Morgan is a Global Knowledge Senior Instructor. He has worked in the IT industry for over 20 years and has taught Microsoft courses for Global Knowledge since 2000. In this video clip, Mark discusses the top differentiators in Global Knowledge's Windows 7 and Server 2008 Boot Camps.

Global Knowledge instructor Mark Baugher discusses how to use System Center 2012 Configuration Manager to report on installed software on computers.

Building on command line skills for Linux administrators.

Fast track to RHCE certification for senior Linux system administrators

Red Hat Taste of Training - JB248

Red Hat Taste of Training - JB348

Red Hat Taste of Training - RH124

Red Hat Taste of Training - RH442

Global Knowledge brings you Microsoft training exclusives—twelve months of access to resources designed to help you retain your knowledge well after you take a class. Automatically included with any qualified Global Knowledge Microsoft course you take, these exclusives include: searchable indexed recordings, practice labs, 24/7 mentoring and support, and unlimited class retakes.If you are preparing for a Microsoft certification exam, or if you just need to gain and retain new skills, these always-ready tools and support will help you confidently develop your expertise.

Understand the two training options to prepare for the CCNA Routing and Switching certification - traditional and accelerated. Global Knowledge allows you to learn at your pace. The traditional training path features two courses, ICND1 and ICND2, and ten days of training. The accelerated training path combines the content found in ICND1 and ICND2 into a single 5 day course, the CCNAX Routing and Switching Boot Camp. Learn which option is best for you.

Understand the Cisco Collaboration technology and certification training portfolio. This overview will cover the courses needed to prepare for the CCNA Collaboration and CCNP Collaboration certifications. You will also learn about recommended skills-focused courses covering basic and advanced Unified Communications Manager administration.

Understand the Cisco Security technology and certification training portfolio. This overview will cover the courses needed to prepare for the CCNA Security and CCNP Security certifications. You will also learn about recommended skills-focused courses covering SourceFire technologies, the ASA security solution, and the ISE access control and authentication platform.