Live Chat
Monday - Friday 8am - 6pm EST Chat Now
Contact Us
Monday - Friday 8am - 8pm EST 1-800-268-7737 Other Contact Options
Checkout

Cart () Loading...

    • Quantity:
    • Delivery:
    • Dates:
    • Location:

    $

Resource Library

Filter By

Topics

Show Filters
Result Filters:

11 Results Found

Results per page: 10 40 80

Training is an Investment, Not an Expense

Article | Aug. 30, 2019

Explore how IT decision-makers’ training views have changed since we first released our annual IT Skills and Salary Report 12 years ago. Once viewed as an expense, IT leadership now sees professional development as an investment. Even with shrinking budgets and a recent rise in skills gaps, the value of training is currently at an all-time high.

5 Secrets to Being a Success in IT

Article | Oct. 11, 2017

This article addresses non-technical skills you need to do to be a success in IT.

Top 10 Traits of Successful IT Pros

Article | Oct. 11, 2017

General character attributes every IT pro should have and on the things that every IT pro should know or do.

How to Deal with Six Types of Difficult Coworkers

White Paper | May 30, 2017

It’s inevitable. At some point in your career, you’ll find yourself working alongside individuals who fall into the general category of “Difficult People.” The effects these people can have on an organization vary greatly but usually involve many problems for the team. This white paper describes some of the more common types of difficult people and provides you with tips on how to handle them.

How the New PMP Exam and PDU Structure Impacts You

Webinar – Recorded | Dec. 17, 2015

Beginning in 2016, substantial PMP® exam changes will be taking effect. Also changing is how the PMP and other credentials PMI offers are maintained. In this hour-long webinar, our resident PMP-certified project manager Dan Stober will present the modifications to the Continuing Certification Requirements program for PMI certifications that are taking place on December 1, 2015, and how you should prepare for them. He will feature the new PMI Talent Triangle alongside the minimum and maximum allowable PDUs in all categories.

Powerful and Creative Change Communications Strategies that Work

Webinar – Recorded | Dec. 03, 2015

The Toronto Chapter of the Association of Change Management Professionals (ACMP), in partnership with Global Knowledge, welcomes Kelly Norgate to share information about her success in leading change with powerful change communication strategies. In this hour-long webinar, Norgate will examine the link between creative change communication solutions and great corporate culture. You will learn practical change communications strategies and tactics that generate the energy and commitment required to get employees on board with transformational change. Take your next change communication plan from good – to great.

Business Process Modeling: From Macro to Micro

Webinar – Recorded | Nov. 12, 2015

Business processes are complicated, and mapping them is not a trivial task. Modelling standards give us the tools to model complex processes, but they do not tell us the best way to approach a model or effectively use the tool. In this hour-long webinar, Global Knowledge instructor Rod Fage will guide you through the best way to develop a model, from determining the goal and scope of the process and measuring its effectiveness, to modelling the process in a hierarchical top-down approach, enabling business analyst to continuously validate the model.

Is Becoming a CAPM or PMP Worth It?

Article | Aug. 05, 2015

My most recent blog addressed whether PMP and CAPM boot camps are worth the time and effort. I concluded that for most exam writers, it really did make sense to buckle down and take advantage of all that a quality boot camp offers.

The Human Side of Communication in the Digital Age

Webinar – Recorded | Oct. 15, 2014

Communication in our work and personal life has been dramatically transformed, not only by technology, but also by new practices and habits. At the same time, numerous studies show that communication is one of the top critical skills required to be successful. In fact, because of the way organizations and jobs are evolving, the importance of communication keeps increasing for professionals and leaders. This hour-long complimentary webinar is not about how to maximize your LinkedIn contacts or attract more Twitter followers. Jocelyn Bérard is a psychologist specializing in human performance and will share innovative ways to influence others through communication. He will also help you raise your knowledge and awareness about your personality traits and personal characteristics, how they impact communication and how to use them effectively.The digital age is here and you can't control it. But you can certainly improve and better use the human side of your communication.

Our Approach to Teaching PMP

Video | June 19, 2014

Samuel Brown, project management instructor and consultant, has taught Global Knowledge courses for more than fifteen years. In this video clip, Samuel discusses Global Knowledge's unique and effective approach to helping students prepare for PMP certification.

Communicate, Communicate, Communicate

White Paper | Aug. 27, 2013

Accelerating Leadership Development provides a proven model to develop high-potential employees to 1) assume critical roles, and 2) develop competencies, intellectual and knowledge capital. The book offers practical and rigorous tools and practices that enable organizations to identify and develop high-potential individuals, follow-up procedures to ensure activities are executed and results are captured; and leadership best practices to assure that leaders are functioning at a high level. The benchmarks of success are a pipeline of ready leaders, high-potential engagement and retention, and the development of intellectual capital.