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The 10 Most Important IT Skills for 2019

Article | Aug. 30, 2019

With skills gaps plaguing the industry, these 10 skills are must-haves for all IT departments. It’s no coincidence that these skills make up a large percentage of the IT skills gap across the industry. Decision-makers are struggling to fill these job roles. The positions also pay well because of a lack of qualified professionals. If you’re looking to make an IT skills investment or start a new career path this year, these are the areas to consider.

IT Certifications: 5 New Realities

Article | Aug. 27, 2019

The value of IT certifications has grown considerably over the last decade. Examine the evolution of certification trends, see the top-paying certifications and learn how decision-makers are struggling to hire certified employees.

EC-Council Certification Guide

Article | Aug. 22, 2019

This quick reference guide will highlight the various certification tracks to help you find your path through the EC-Council programs.

ISACA Certifications Deliver Big Returns to Organizations and Individuals

Article | July 16, 2019

ISACA’s role is to help those in the field of cybersecurity get greater utilization out of the people already in the fold. This means enabling IT professionals to take a leadership role and increase their depth of knowledge. Greater skills validation translates to being better able to leverage yourself into leadership positions. 

5 Highest-Paying ISACA Certifications

Article | July 09, 2019

ISACA certifications are some of the most popular and highest-paying in the Global Knowledge 2019 IT Skills and Salary Report. Eleven percent of IT professionals in the United States and Canada are ISACA-certified, and their salaries are 12% above the North American average.

Why is CISSP a Top-Paying IT Certification?

Article | July 09, 2019

This year, CISSP-certified IT professionals have the third highest global salary ($116,573) and the 10th highest in North America ($123,815). This is nothing new—CISSP has ranked in the top 10 in the U.S. each year since 2015, even coming in first in 2018. CISSP is a top-paying certification year after year. But how has it remained so relevant and valuable?

15 Top-Paying IT Certifications for 2019

Article | July 08, 2019

Based on survey responses from the Global Knowledge 2019 IT Skills and Salary Report, this year’s highest-paying certifications reveal a strong emphasis on particular topics, such as cloud computing, cybersecurity, networking and project management. In fact, cloud and project management dominate the top five spots.

Ethical Hacking: A Good Defense Starts with Offensive Security

Article | June 21, 2019

There are two types of networks: those that have been hacked and those that will be. To defend against hacks, cyber professionals can benefit greatly from ethical hacking programs.

PAN-OS - Network Security/Prevention Everywhere

Webinar – Recorded | May 23, 2019

Using Palo Alto Networks, PAN-OS, enterprises can build an IT Security Platform capable of delivering protection against all stages of the Cyber-Attack Lifecycle. From Reconnaissance to Act on Objective, the PAN-OS Single-Pass Parallel Processing (SP3) engine combines efficient throughput with maximum data protection. This recorded webinar will describe how the SP3 Architecture can increase network traffic visibility and enable you to control your environment.

5 Most Popular IT Certifications for 2019

Article | May 13, 2019

While IT professionals are most likely to hold certifications in CompTIA and Microsoft, a greater percentage are pursuing credentials in AWS and Cisco in 2019. Here is a list of the five most sought-after IT certifications this year.

Security+ and Your IT Career

Webinar – Recorded | April 24, 2019

You don’t have to look far to discover how important security is in our organizations. No matter what role you play in your IT department, it is critical to have a foundational understanding of security. CompTIA’s Security+ certification continues to be a minimum standard for IT professionals around the world in a variety of industries.

A Question about “Hacking Back” — Is it Legal?

Article | April 09, 2019

Should an organization that is the victim of an intentional nefarious hacking activity resort to retaliation? It’s a question that has been gathering a lot of attention. Retaliating against bad actors might seem appealing, but what are the legal ramifications? In this article, find out if there is a legal precedent to "hacking back."

Everything You Need to Know About the CISSP Exam Changes

Article | March 20, 2019

The CISSP (Certified Information System Security Practitioner) certification exam update in 2018 included a modest revision of the topics and a significant change to the testing process. Preparing for the CISSP exam has become more challenging. Here's everything you need to know about the changes.

CISSP Certification is an Indicator of Cybersecurity Expertise

Article | March 14, 2019

(ISC)2’s CISSP (Certified Information System Security Practitioner) is a widely desired indicator of cybersecurity knowledge, experience and excellence on the resume of many IT professionals. Learn how to prep for the most comprehensive and in-demand cybersecurity certification.

Why Pentesting is Vital to the Modern DoD Workforce

Webinar – Recorded | Feb. 26, 2019

Watch this recorded webinar as CompTIA’s chief technology evangelist and Global Knowledge’s federal sales director discuss how pentesting has morphed.

CISSP Has Changed (Again): What it Means for Your Certification Prep

White Paper | Feb. 01, 2019

This white paper discusses the importance of the CISSP certification, identifies the changes in topics, reveals the complexity of the new testing format, and provides guidance for your preparations towards successfully passing the CISSP exam.

Top Tech Trends and Predictions for 2019

Article | Dec. 03, 2018

Global Knowledge subject matter experts predict the top trends for 2019 in cloud, cybersecurity, networking and IT training.

Build an IT Career with CompTIA Certifications

White Paper | Nov. 26, 2018

CompTIA has become one of the most recognized and respected names in IT certifications, from the first A+ back in the 1990s to today with over a dozen vendor-neutral certifications covering a variety of topics. At first glance, it may seem daunting trying to figure out which certifications you should pursue and what it takes to pass the exams. But do not fear! CompTIA has streamlined their certification process. Let this white paper be your guide along your CompTIA journey. We will explain the certifications, the order to take them, how to prepare for the exams and the details of the testing experience. 

Cybersecurity Specializations – Penetration Testing

Video | Nov. 26, 2018

This video focuses on the roles and responsibilities of penetration testing job functions at successful cybersecurity organizations.  

Cybersecurity Specializations – Secure Software Development

Video | Nov. 26, 2018

This video focuses on the roles and responsibilities of secure software development job functions at successful cybersecurity organizations.

Cybersecurity Specializations – Incident Response and Forensic Analysis

Video | Oct. 31, 2018

This video focuses on the roles and responsibilities of incident response and forensic analysis job functions at successful cybersecurity organizations. 

Cybersecurity Specializations – Secure DevOps

Video | Oct. 31, 2018

This video focuses on the roles and responsibilities of secure devops and devsecops job functions at successful cybersecurity organizations. 

Cybersecurity Specializations - Identity and Access Management

Video | Oct. 26, 2018

This video focuses on the roles and responsibilities of identity and access management job functions at successful cybersecurity organizations.  

How to Create a Better Cyber Defense by Building a Winning Cybersecurity Team

Webinar – Recorded | Oct. 24, 2018

For every organization, effective cybersecurity is reliant on a careful deployment of technology, processes and people. The Global Knowledge cybersecurity perspective features a three-tiered organizational matrix, ranging from foundational to expert skills, coupled with eight functional specializations that encompass the features of a successful cybersecurity organization.

Cybersecurity Specializations – Governance, Risk, and Compliance

Video | Oct. 23, 2018

This video focuses on the roles and responsibilities of governance, risk, and compliance job functions at successful cybersecurity organizations.  

Cybersecurity Specializations - Data Loss Prevention

Video | Oct. 18, 2018

This video focuses on the roles and responsibilities of cybersecurity data loss prevention engineers at successful cybersecurity organizations.  

Cybersecurity Specializations – Architecture and Policy

Video | Oct. 17, 2018

This video focuses on the roles and responsibilities of cybersecurity architecture and policy job functions at successful cybersecurity organizations.  

Basic Password Do’s and Don’ts

Video | Oct. 11, 2018

Understand how password length and complexity can make your passwords easy to guess or virtually impossible to bypass.

Data Protection for Mobile Phones

Video | Oct. 11, 2018

A mobile phone is just like a small computer, that can be hacked.  Learn basic mobile phone security practices to lock down this potential entry point to your corporate systems.

Top 5 Cyber Risks Targeting Modern Enterprise

Webinar – Recorded | Oct. 10, 2018

The Cyber Risk landscape is rapidly evolving leaving Cybersecurity professionals dazzled and lost in prioritizing their cybersecurity needs. Limited budget and low cyber resilience lead organizations in adopting re-active defensive measures. In this webinar, we will go through a methodological approach for assessing top cyber-risks a typical enterprise might encounter. And will address different scenarios for mitigating, transferring, or avoiding encountered risks.  

How a Firewall Functions

Video | Oct. 08, 2018

A firewall is a security tool which may be a hardware or software solution that is used to filter network traffic. Understand the basic functionality of a firewall where traffic is blocked or allowed to enter the network.

How to Create a Security Breach Incident Response Plan

Video | Oct. 08, 2018

An incident is an event that could lead to loss of, or disruption to, an organization's operations, services or functions. Understand how an incident response team prepares, plans, and responds to a security breach.

How to Manage Security Risks

Video | Oct. 08, 2018

The goal of risk management is to reduce risk down to an acceptable or tolerable level. Understand countermeasures, safeguards, and security controls that can be selected to eliminate or reduce risk.

What is Malware, Ransomware, and Social Engineering

Video | Oct. 08, 2018

Networks are under attack as hackers try to access systems to compromise or steal sensitive data and information. Understand the threats posed by malware, ransomware and social engineering.

A Cyber Tale: How Failed Security Policies Exposed 40 Million Customers

Webinar – Recorded | Oct. 04, 2018

The Target breach exposed the credit card information of 40 million customers and made huge international headlines. But, the entry point should have been the real story. No matter how solid a company’s cyber defense, they have to be concerned with their entire cybersecurity exposure, including supply, partner and support chains. In the Target case, there were errors throughout. It was a breach waiting to happen.

8 Specializations that Define Successful Cybersecurity Organizations

Article | Aug. 23, 2018

Cybersecurity has matured into a complex and diverse set of functions. Each of these functional specializations represent different roles requiring different knowledge, skills, and abilities.

What Are Common Mistakes in Cloud Security?

Webinar – Recorded | Aug. 22, 2018

Cloud and virtualization technologies have spawned a whole ecosystem of applications. But like any powerful technology, they can be used for bad as well as good. This session reviews the top 10 most common mistakes made in cloud and virtualization security.

How Secure is PowerShell?

Article | Aug. 20, 2018

Have you been afraid to implement PowerShell in your environment because of security fears? The reality of PowerShell security doesn’t always match the perception. When compared to other scripting languages, PowerShell is actually more secure by default.

DDoS Is Still a Threat and It Matters How You Handle It

Article | July 18, 2018

Despite a growing awareness and preparation for distributed denial-of-service (DDoS) attacks, the overall arc of DDoS attacks is not weakening, but actually gaining more attention from the companies and personnel who have experienced these threats first-hand.

Success in the Digital Age: The Value of Investing in People

Special Report | July 06, 2018

In the digital age, people and intellectual property have supplanted physical assets as the most important criteria for determining the value of an organization. It is the employees who develop the next big product or improve the practices, processes, services and internal culture that add significant value to an organization.

Google Cloud Platform Security: A Data Fortress

Article | June 26, 2018

Google takes security to a whole new level thanks to their years of experience as one of the most popular targets on the internet for would-be hackers and denial of service bots. This led Google to build a sophisticated security infrastructure the likes of which few companies or organizations can claim. Google approaches security holistically and involves everything from the physical data centers, to the data pipelines between them, down to the training of each employee that is responsible for managing the infrastructure.

Cryptography Tools and Techniques

Article | June 25, 2018

Consider how many financial transactions are performed on the Internet everyday. Protecting all this data is of upmost importance. Cryptography can be defined as the process of concealing the contents of a message from all except those who know the key. Cryptography can be used for many purposes, but there are two types of cryptographic algorithms you need to understand, symmetric and asymmetric. Symmetric uses a single key, whereas asymmetric uses two keys. What else is required to have a good understanding of cryptography? It’s important to start with an understanding of how cryptography relates to the basic foundations of security: authentication, integrity, confidentiality, and non-repudiation.

How to Build a Winning Cybersecurity Team

White Paper | June 21, 2018

Based on the insight and relationships developed over many years, Global Knowledge has developed a best practices model of a superior cybersecurity organization—bringing our research and experience to bear and validating against hundreds of organizations, from the largest to the smallest. In studying world-class cybersecurity organizations, Global Knowledge discovered several critical characteristics that successful cybersecurity organizations all seem to share. So how does an organization like yours build a winning cybersecurity team? Let’s find out.

Grow Your Way Out of Your Cybersecurity Skills Problem

Article | April 22, 2018

Cybersecurity is the top technology investment area in North America and around the globe—with half of our survey respondents saying it’s a priority. It’s no longer a niche skill—every IT professional needs some cybersecurity knowledge.

What is Cryptojacking and How Can I Protect Myself?

Webinar – Recorded | Feb. 02, 2018

Driven by recent increases in cryptocurrency values, Cryptojacking is poised to be the center of conversation in 2018. It’s one of the latest innovations in hacking in which a victim’s computer is enlisted to mine cryptocurrency. Unlike ransomware, this attack steals processor cycles in an attempt to mine Monero and other currencies, typically without the user’s knowledge or consent. Watch this timely 1-hour webinar where we will discuss – A quick overview of cryptocurrencies. A walk-through of a typical attack. The economics of the attackers. Possible mitigation strategies to keep you and your organization safe. With miners trying to take advantage of the rising cryptocurrency industry, join us as we investigate this cyber-crime and learn how you can protect yourself and your organization. View our complete Cybersecurity curriculum for courses that help you build fundamental to advanced cybersecurity techniques, prepare for top industry-recognized certifications or master product-specific skills.

New Topics on the New Security+ SY0-501 Exam

White Paper | Jan. 25, 2018

It has been over three years since the last revision of the CompTIA Security+ exam back on May 1, 2014. In fall of 2017, the latest version, SY0-501, was released. This revamped exam retains the same six domains as established in SY0-401, which emphasizes security in three main areas: application, data, and host.

10 Network Security Tools and Tests Everyone Should Use

White Paper | Nov. 28, 2017

Whether you are operating a home system, overseeing a small startup, or performing security governance for an enterprise, everyone can benefit from paying attention to security. This white paper provides a list of 10 security tools and tests that will help you check out suspicious issues and keep ahead of new risks and threats.

Analyzing a Decade of IT Trends

White Paper | Nov. 16, 2017

The Global Knowledge IT Skills and Salary Report is a window into the inner workings of IT departments, revealing insights and opinions held by professionals around the world. For 10 years, we have surveyed over 120,000 men and women in IT about the state of the industry. With a decade of data at our fingertips, we analyzed 10 years’ worth of reports and noticed four major trending areas: certifications, salaries, cloud computing and cybersecurity. 

Tackling 5 Taboo Topics in Cybersecurity People Management

Webinar – Recorded | Oct. 24, 2017

When it comes to cybersecurity, people are an organization’s greatest asset—after all cyber-attacks are people attacking people, not machines attacking machines. However, managing your cybersecurity team has its challenges and they are often more acute due to the worldwide skills shortage and the increasing sophistication of cyber criminals. In this 60-minute webinar, our panel of cybersecurity experts will discuss five unasked questions about cybersecurity people management like:  Do cybersecurity certifications create flight risk?  Do penetration testing and ethical hacking courses actually teach bad guys?  Is cybersecurity a differentiator? Does it improve your organization’s position or make you a target?  Do cybersecurity certifications really increase an individual’s earning potential?  Should organizations “hack back”? Is it unethical to preemptively hack?  Watch this webinar today as experts Dave Buster and Ross Casanova describe actionable steps you can take to navigate these minefields within your own team and organization. Related: Cybersecurity Certification Training

This Is What You Can Do To Promote Cyber Security Awareness Month

Article | Oct. 01, 2017

Whether or not you work in cybersecurity, National Cyber Security Awareness Month (NCSAM) is a great time to start promoting online safety awareness. Every October when NCSAM rolls around, we at Global Knowledge find it is an opportune time to do our part as an NCSAM Champion to spread the word about cybersecurity.

A Beginner's Guide to Encryption

Article | Aug. 29, 2017

It should come as no surprise that in this modern era of digital data we need encryption. But what exactly is it? How do you know what kind of encryption you need? If you were to ask someone what kind of encryption they use, they may respond with a specific encryption-based product, like full-disk encryption. Or they may mention an encryption-based protocol, like HTTPS (HyperText Transport Protocol over SSL). But encryption is much more complicated than that.

Password Complexity: You're Doing It Wrong!

Article | July 12, 2017

Just like the physical keys to your car or house, passwords add a bit of inconvenience in exchange for security. However, if you've ever been frustrated by password rules (complexity, special characters and numbers, etc.), you might be happy about the latest news.

Defend Your Data: Protecting Against New Sources of Attack

Webinar – Recorded | June 14, 2017

A 60 minute, interview style webinar with Tejas Vashi of Learning@Cisco to discuss network security trends, risk mitigation and the recently released Cisco Cybersecurity Report. As organizations go through digital business transformation, attack surfaces are increasing, making it more difficult for Enterprises to secure today’s networks and proactively mitigate security breaches.  Businesses and IT security professionals must focus on their most important goal:  establish a secure communications environment. Join us to hear from Tejas Vashi, Senior Director of Learning@Cisco’s Product Strategy & Marketing, about key trends from Cisco’s latest cybersecurity industry research, the security challenges organizations face today, and what they can do to mitigate the risks.

“Reasonable Security” Best Practices: Learning From Notable Data Breaches

White Paper | Nov. 28, 2016

Has your company implemented "reasonable security"? If so, you should be able to avoid lawsuits and fines after a breach. But what is "reasonable security," and is there a definition?

Understanding Pen Testing

Video | Nov. 23, 2016

A brief introduction to the basics of penetration testing.

10 Reasons You Should Consider a Career in Cybersecurity

White Paper | Sep. 09, 2016

Cybersecurity professionals are in hot demand, and it’s not out of reach to become one. Learn why a career in cybersecurity can be a fulfilling and smart career move.

Cybersecurity Frameworks to Consider for Organization-wide Integration

White Paper | Sep. 09, 2016

When trying to keep your intellectual property safe, the right cybersecurity framework is important. Gain a general overview of different cybersecurity frameworks and why they matter to your organization.

Two Great Security Features of VMware’s NSX Network Virtualization Platform

Article | Aug. 30, 2016

The VMware NSX platform combines networking and security functionality directly in the hypervisor and it interoperable with a vast majority of VMware’s products. The platform provides a set of logical networking elements and services, using logical switching, routing, load balancing, VPN, firewall, etc. This product decouples network functionality from the physical devices.

Global Knowledge Guide to Python

Special Report | Aug. 08, 2016

Whether you’re a beginner or intermediate Python developer, you’ll want to keep this guide close to your keyboard and Python editors. In it, you’ll find sample use cases for many of the most common language constructs and tasks that you’ll likely need to perform, such as reading a file or working with a database.

What “Good Cyber Resilience” Is and How to Get There

Webinar – Recorded | May 26, 2016

Cyber resilience is becoming a bigger issue for all organizations. But what does “good cyber resilience” look like? And how do you get there?

Cybersecurity Predictions for 2016

White Paper | April 25, 2016

Everything from wearables and smart homes to drones and ad blockers could be increasingly susceptible to hackers in 2016, according to cybersecurity expert James Michael Stewart. In this white paper, Stewart predicts that a wide range of disastrous data breaches will occur this year as hackers have adapted to the latest technologies to automate attacks on today's devices and software. 

Microsoft On-Demand

Video | Jan. 14, 2016

There's a new Microsoft training solution available to fit your demanding schedule. Flexible, on-demand training designed to help you acquire the skills you need when you want them. Available via individual courses for three months or as a complete collection for 12 months.

Software Problems and How Docker Addresses Them

White Paper | Jan. 12, 2016

Learn how Docker makes it easy to update, test and debug software with this white paper and gain foundational knowledge about Dockerfile, Docker images and containers.

New RHEL 7.1 Features Ease Business and IT Adoption

White Paper | Jan. 06, 2016

The recent Red Hat Enterprise Linux (RHEL) 7.1 release offers a range of system-wide improvements. Whether you're new to RHEL or a veteran user, this white paper covers essential new tools and upgrades. Dynamic patching, in-place upgrades, easily configuring new deployments or monitoring entire systems represent some of the more significant changes. This white paper not only explores the significance of these modifications, it also provides useful examples, including diagrams and command lines for executing key tasks. RHEL 7.1 represents the first minor release of RHEL 7, which launched in June 2014 and will be supported for a 10-year life cycle.

15 Top-Paying Certifications for 2016

Special Report | Jan. 01, 2016

Which mainstay certifications should be in your list of credentials? What's the next up-and-coming certification? This article will help you answer both questions by providing a review of the 15 top-paying certifications.

Do You Need a VPN, Firewall or Both?

White Paper | Dec. 18, 2015

VPNs and firewalls are highly recommended security solutions that can be used to protect your IT assets from threats and they are essential elements of both business networks and personal device connections. Learn more about the different kind of firewalls, benefits of VPN use and general deployment recommendations.

Benefits of an “Agile” Mindset

Article | Nov. 24, 2015

Projects are a social endeavor. Traditional project management approaches have shied away from the social advantages a more agile project environment brings. By nature, we are storytelling, pattern seeking and social people. We need colocation to shine truly in a project environment.

The Unpleasant Truths of Modern Business Cybersecurity

Webinar – Recorded | Oct. 15, 2015

From the largest to the smallest company, the inescapable truth is that with the click of a few keys or even a simple phone call, intruders can bypass all of your carefully constructed security. According to the Ponemon Institute's 2015 Cost of Data Breach Study, the average total cost of a data breach increased from $3.52 million to $3.79 million in 2014. While a number of major data breaches have made the news, often overlooked are the events and decisions that set the stage for the breach to occur. In this hour-long webinar, Global Knowledge instructor Phill Shade will walk through a number of key areas in which today's decisions set the stage for tomorrow's breach.

How to Update IBM WebSphere Portal Using the Scripting Interface Tool

White Paper | Oct. 12, 2015

Managing users' access to an organization's resources via portals is convenient with IBM's WebSphere Portal Scripting Interface. Compare tools available to the portal administrator and identify some use cases where IBM's Portal Scripting Interface may be the ideal choice. Review basic commands and find out how to create custom scripts.

Three Key Strategies for Preventing Problems with IBM WebSphere Business Process Manager V8.5

White Paper | Oct. 12, 2015

A major challenge of problem determination is dealing with unanticipated problems. It is much like detective work: finding clues, making educated guesses, verifying suspicions, and other considerations. An ideal strategy for problem prevention is to monitor the system regularly. Use the strategies outlined in this paper to minimize downtime and detective work so you can maximize performance.

Understanding Cisco Security Solutions: Are You Ready for a New Era of Risk?

White Paper | Oct. 06, 2015

The responsibility for securing organizational data has spread beyond the traditional IT professional. While there are more diverse security solutions, there are more diverse and sophisticated security threats. Security awareness and training is essential for everyone within an organization. Learn how Cisco has continued to evolve its security solutions and training.

Technology Offers Convenience, Privacy Pays the Price

White Paper | Sep. 25, 2015

Technology is a wonderful thing, but it comes with a price: cybersecurity. Free Web browsers, social media sites and other digital services collect personal information like email addresses, phone numbers, place of employment, buying habits, mortgage data that is shared with advertisers. The availability of this information leaves us vulnerable to hackers. This white paper can help you learn more about what kind of personal data is typically collected, and how to secure your information online.

Red Hat Taste of Training - JB248

Video | Sep. 17, 2015

Red Hat Taste of Training - JB248

Red Hat Taste of Training - JB348

Video | Sep. 17, 2015

Red Hat Taste of Training - JB348

Data Breaches: What Can and Cannot Be Done

White Paper | Aug. 23, 2015

Experts agree that as long as there is data, there will be people trying to steal it. For every defense mechanism put in place, there is someone who will find a way to get around it. Constant vigilance, education of the workforce, and management support are all necessary to implement effective security policies. While a well-trained IT staff is key to protecting data, all employees must understand the importance of protecting company assets, including data.

Insider Tips on Microsoft SQL Server 2016

Webinar – Recorded | Aug. 20, 2015

In this hour-long webinar, Global Knowledge course director Brian Egler will examine key new features of Microsoft SQL Server 2016 that demonstrate how it provides automatic end-to-end security, seamless generation of business analytics and elastic integration of data in the cloud.

Are You Ready for Microsoft SQL Server 2016?

White Paper | Aug. 19, 2015

With Microsoft SQL Server 2016, you can distribute your data to the cloud using the Stretch Database feature to improve local access while allowing cloud access to large amounts of historical data. You can also provide transparent end-to-end security using Always Encrypted technology and track changes automatically through temporal data. Download this white paper to learn why these features and more make SQL Server 2016 Microsoft's most important release to date.

Healthcare Organizations and Data Breach: How to Lower Risk and Reduce Liability

White Paper | Aug. 14, 2015

Discover why healthcare organizations must take an immediate active role in securing their data. It is much more costly, monetarily as well as with regard to reputation, for an organization to react to a breach rather than plan for it.

Building Up Network Security: An Introduction

Webinar – Recorded | July 16, 2015

Despite advances in security, hackers continue to break through network defenses. In this hour-long webinar, network security specialist Catherine Paquet will examine the favorite methods and targets of hackers and will introduce you to the different categories of security technologies. In this foundational presentation, you will learn about the benefits of security solutions such as firewalls, VPNs, IPS, identity services and BYOD.

The Intersection of DevOps and ITIL®

White Paper | July 07, 2015

Change is the order of the day, and if anything, the pace of business and technology change is accelerating. The business and customers are looking to IT service providers to be more responsive, delivering more frequent service changes with higher quality-resulting in services that deliver more value to the business. In order to continue to be relevant and of high value, ITIL must continue to benefit from other complementary best-practices for IT. DevOps, an approach that encourages improved communication, collaboration, and teamwork across development and operations, can have a positive influence in improving ITIL processes across the service life-cycle.