Resource Library

System Administrators, or SysAdmins, are the “installation specialists,” “configuration specialists” and “fixers” in IT. If you’ve ever seen Pulp Fiction, SysAdmins are like Winston Wolfe — their job is to solve problems.

For organizations getting started with RHEL, Red Hat Training has developed a series of courses to develop the skills needed for basic administration and configuration of Red Hat Enterprise Linux. These courses introduce key command line concepts and enterprise-level tools, laying the foundation for the rapid deployment of Red Hat Enterprise Linux. The curriculum also introduces the basic administration skills needed for resolving configuration issues and integrating Red Hat Enterprise Linux systems with other existing environments. View the slide deck>>

Organizations and individuals are threatened with ever-growing cyber threats and must be prepared to address them. The more we are connected to networks, the more suspectable we are to attacks, therefore enterprises must stay current applying various cybersecurity measures and maintaining awareness of cybersecurity trends. View the slide deck>    

Here are 18 certification options, in no particular order, that are worth your effort based on site searches, feedback from subject matter experts and data in the Global Knowledge 2019 IT Skills and Salary Report.

The coronavirus pandemic changed how people around the world work and receive skills training. Virtual meeting services saw incredible growth, they also faced new security challenges. As a key Global Knowledge partner, we worked closely with Gary and the Zoom team as they rapidly upgraded their platform to ensure the maximum possible level of safety for all users. However, technology is only as powerful, or safe as the people who use it. So, in this webinar Gary will provide expert (and entertaining!) advice on how to use virtual meetings safely when there is not a Global Knowledge instructor on-hand to help. Joining Gary is Kevin, our CXO: another big personality with a wealth of IT experience and a passion for ensuring our customers receive the best possible experience, every time they connect with Global Knowledge.

The world of Incident Response is evolving. No longer do we focus on indicators of compromise; we now focus on attacker behavior. MITRE has turned attacker behaviors into a usable framework shared both on their website and on GitHub. MITRE provides the MITRE ATT&CK Navigator on GitHub which includes a complete mapping of all techniques and sub-techniques to help you understand the attacker’s behavior. The Navigator can be leveraged to optimize Incident Response, evolving your team from responsive to predictive response.

The Information Technology (IT) profession is a pretty exciting place to be, right now. We’re seeing an unprecedented influx of new technologies and approaches, including AI, robotics, automation, and next-level networking. More importantly, today’s IT workers have become the guardians of identity and curators of information. Given the increased movement to remote working the IT community must be conscious their teams skillset in the midst of increasing and complex cybersecurity threats designed to hit organizations where it hurts...their people. If you’re curious about what it’s like to be part of the IT profession in quickly changing virtual world, then watch CompTIA’s Chief Technology Evangelist, Dr. James Stanger, to learn more. James discusses the pillars of IT that help create our (post)-modern world, and dispel a few myths about the cybersecurity profession. If you’re interested in learning more about the different cybersecurity pathways available to you, and how you can become a unique contributor to the cybersecurity profession, then we welcome you.

The novel coronavirus has changed many aspects of life for millions of people globally, including where they work. With the increase in remote work, it is important for both individuals and companies to be aware of the added cybersecurity risks. Join us as Paula shares real world examples and tips on how we all can be better prepared.

Expert Hesham Mahmoud discusses the importance of cybersecurity, how to secure your IT infrastructure and detect the latest vulnerabilities and threats your organization might encounter. This webinar will cover the latest cybersecurity trends and how to react to data breaches. View the slide deck>

Whether you’re a current cyber pro looking to specialize, or new to the industry and looking for direction, Focal Point Academy’s lead cyber workforce expert can give you the insight needed to fast-track a career into today’s most in-demand cyber jobs, like Threat Hunting and Reverse Engineering. We’ll profile the top job roles for the next few years, break down the knowledge, skills, and abilities required in each, and show you how to build a training plan that gets you the job you want. And best of all, we’ll end with a special offer designed to help jump start the process for you and your team. View the slide deck>

As IT departments struggle with skills gaps and businesses attempt to recovery economically from the COVID-19 pandemic, these 10 IT skills are essential to drive success. Job roles in these areas pay well, but decision-makers are struggling to find qualified candidates. If you’re looking to make an IT skills investment or start a new career path this year, these are the areas to consider.

Watch this recorded webinar as CompTIA’s chief technology evangelist and Global Knowledge’s federal sales director discuss how pentesting has morphed.

The Red Hat® Learning Subscription delivers 12-months of unlimited access to all Red Hat Online Training courses. The Standard RHLS subscription is a higher tier with access to 5 certification exams and up to 2 retakes.

VMware vSphere: ICM 6.7 is the foundation for most other VMware technologies in the software-defined data center. The recent update from 6.5 brings important new features and enhancements.

How do you measure the experience and knowledge of an IT professional? One way is through certifications. Earning any certification is a notable achievement, though not all certifications carry the same perceived worth.

This Certification Prep Guide provides an overview of the current CompTIA Cloud+ certification and offers helpful tips that you can use when preparing for your CompTIA Cloud+ certification exam.

Take your VMware vSphere training to the next level—set up your own training lab environment. This paper is broken down into three major sections: the hardware required, the VMware Workstation configuration, and installing vSphere and vCenter (vC).

A lot of IT pros would like to get their work to fund their training and certifications, but if the issue isn't approached with care and forethought, it can be dangerous territory. So how do you justify the costs of training? Luckily, a help desk tech in the healthcare field named R. Lee Young offered up some great suggestions.

The methods we have used in the past to secure our networks won’t work for tomorrow’s networks. Cloud-based applications and multi-tenant environments require greater scalability, agility and control. Software-defined networking (SDN), such as that provided by VMware NSX, can deliver a new platform that transforms networking and provides for much more specific control of the security of your data and networked applications.  In this white paper, author Bill Ferguson describes the microsegmentation of security and illustrates how you can use NSX to provide security that works on today’s and tomorrow’s networks.

The VMware NSX platform combines networking and security functionality directly in the hypervisor and it interoperable with a vast majority of VMware’s products. The platform provides a set of logical networking elements and services, using logical switching, routing, load balancing, VPN, firewall, etc. This product decouples network functionality from the physical devices.

VMware announced Horizon 7 in February and subsequently released the software updates. Horizon 7 provides a more streamlined, high-performance virtual desktop and application experience. New updates include features such as Instant Clones, Smart Policies, Blast Extreme and greater scalability with Cloud Pod Architecture. Let’s dig into the seven key features that Horizon 7 brings!

Which mainstay certifications should be in your list of credentials? What's the next up-and-coming certification? This article will help you answer both questions by providing a review of the 15 top-paying certifications.

Do you want to take your Power System to higher levels of cloud functionality but don't know what's available? Join us for this free webinar, presented by IBM and sponsored by Global Knowledge, to hear senior power cloud consultants Vess Natchev and Kyle Wurgler share an exciting new cloud solution for Power Systems. In this interactive webinar, you'll gain insight on the details and features of the new cloud solution from IBM and VMware.

With the release of vSphere 6, there are big changes that allow for zero downtime with data access and recovery. The new features enable live migrations across long distances with enhanced vMotion features, datastore backup capabilities around Fault Tolerance upgrades and a new Content Library. These advances help you keep up to date with the latest in server virtualization.

It’s not uncommon for different teams to be managing the virtual switch and physical switch configurations. This can make it very difficult to troubleshoot unless each configuration parameter has been gone through manually. There have been enhancements to the vSphere Distributed Switch over the past few years to address these operational challenges.

Virtual storage area network (VSAN) and VMware View can offer cost savings and performance benefits compared to traditional SAN implementations for virtual desktop infrastructure (VDI). If you are starting a new desktop virtualization project, it would be wise for you to take the time to explore your options and compare VSAN to other options.

There are two types of virtual switches available using vSphere, the vSphere Standard Switch and the vSphere Distributed Switch. The vSphere Standard Switch (vSwitch or vSS) resides in and is manually configured and administered on each ESXi host. The vSphere Distributed Switch (dvSwitch or vDS) provides similar functionality but is centralized to vCenter Server and is more featured. This white paper will cover the vDS architecture as well as an overview of many of the different features that are exclusive to the vSphere Distributed Switch.

Discover the ways in which VMware's new vSphere 6.0 is more powerful, more manageable, more secure, and more flexible than any previous release of vSphere.

What’s the difference between high availability and fault tolerance in VMware vSphere? This article elaborates on first configuring high availability and then layer on the fault tolerance capability. Learn more.

One of the advantages of vSphere is that you can move a virtual machine from one location to another, across servers, storage locations-even data centers. Physical servers don't have that ability and that can have many implications for disaster recovery, availability, and so forth. This white paper explains why migrations are useful, the methods that vSphere makes available for you to manually move a virtual machine (VM), and how vSphere can automate the process for you in various scenarios.

With VMware's recent release of the Horizon Suite (specifically View 6), VMware has taken the performance and usability features and put them all under the Blast moniker. This category of features is grouped from a marketing perspective but will retain their technical terms in the documentation, similar to how the term vSphere encompasses both ESXi and vCenter. Learn about the various features of the components that comprise the Blast family, including a brief discussion of what they are, improvements in version 6, and any notes or requirements for implementation.

VMware Horizon 6 was announced in April and began shipping in June 2014, bringing a more unified suite delivering more integration with infrastructure and cloud products and more simplicity for all devices. Along with the numerous updates across the Horizon suite, VMware has transitioned to a more traditional product licensing hierarchy. This paper explores the new licensing model and provides an overview of the new features associated with VMware Horizon 6.

This paper is aimed at IT professionals who are interested in earning a VMware Certified Professional on Data Center Virtualization (VCP5-DCV) certification. It provides the benefits of having the certification, details for earning the certification and tips for passing the exam.

In 2013, VMware announced VMware Virtual SAN (VSAN), which is VMware's native version of Software Defined Storage (SDS). It is simple, easy to setup and managed by user-defined policies. This paper explains VSAN, its basic requirements and how it works.

The technologies examined reduce operational expenses (OpEx), not capital expenses (CapEx) that has traditionally been the focus of virtualization. Many companies implemented virtualization with the goal of saving money in the form of fewer servers to buy with a side benefit of reducing the footprint of the servers and lowering the required power and cooling. Most of the savings were in capital, but do not expect the same with many of the technologies listed here, because some may even require some additional capital expenditures, at least for software, in order to save on the day-to-day operations of IT. The bigger cost in running an IT department is in the OpEx category anyway, so savings there are recurring.

If you have been working with vSphere 5.1 or 5.5 lately, you have undoubtedly noticed that the latest features such as XvMotion and vSphere Replication are only available on the Web Client. This cheat sheet for the new Web Client includes instructions for configuring VMs, networking, storage, resource settings, cluster settings, permissions, and many other settings.

You know you need to invest in training, but how do you get the best return on investment (ROI) from your training dollars? To help you make smart training decisions, we've put together this guide, which illustrates some alternative and little-known payment options, the types of discounts and promotions available with training and a suggested list of courses that give you excellent value.

vSphere 5.5 is now available with myriad small improvements such as a faster Web Client, LACP, Autoscale and higher configuration maximums. In addition, there are changes coming such as VSAN, which may be ground-breaking in regard to VM storage of the future. Since the release of vSphere 5.5, they have not yet announced a change to the blueprint for the test. That being the case, I will say, for now, that the VCP-510 test should remain unchanged as well. My goal here is not to reeducate you on everything that you need to know for the test; instead, it is to point out the few changes that might apply in your company or organization.

VMware vCloud Director fashions the provisioning of the software-defined datacenter layer to allow for a full virtual datacenter deployment within a short period of time. A vCloud consists of many layers and can quickly become a complex architecture. Before any deployment, requirements should be defined so that the vCloud can be designed to offer those services needed. It is imperative to understand the many components of vCloud, how each vCloud construct fits, which allocation models are available, and what network options can be chosen.

With the growth of bring your own device (BYOD) and mobility, users are increasingly asking for computing anywhere from any device at any time. Users now expect productivity on the go with a desktop that can be freely accessed and secure. We're no longer a society that sits at a desk to be productive. The VMware Horizon Suite allows the datacenter administrators to satisfy the accelerated mobility needs of the workforce while still maintaining an IT solution that is easily managed and secure.

Resource Pools are often misunderstood, disliked, and untrusted by vSphere Administrators. However, resource pools can be very useful tools for administrators who want to configure resource management without having to individually configure each VM. This leads to the administrator’s desire to explore the proper usage of resource pools.

This white paper has three main goals. The first is to generate a better understanding of the cloud in both the business and IT communities. The second is to describe the major components of vCloud and the virtual datacenters they provide. The third is help businesses visualize and understand how vClouds could be beneficial in addressing their specific IT needs.

This vSphere Essentials white paper will give you a basic understanding of some of the concerns or planning points to consider as you get ready to deploy vSphere in your organization. This is a glimpse into some of the essential things to consider for implementing vSphere. This will focus on some of the basics that vSphere administrators run into when installing the latest features and not realizing they still have some older versions implemented.

Here are seven tips for working with vSphere, including: Logging in via Command Line, dealing with connection problems using ssh to an ESXi host; network performance issues; possible storage problems; Log Files to View in vSphere ESXi 5; network performance troubleshooting; migrating to a virtual machine using VMotion.